Robert Estrada
Robert Estrada at Ocean Honda Santa Cruz

Robert Estrada

Sales Consultant

Ocean Honda Santa Cruz

3801 Soquel Dr
Soquel, CA 95073

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4.7
65 Reviews
4.7

65 Reviews

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65 Reviews of Robert Estrada

September 26, 2026

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Employee Rating

The service we got was outstanding. Robert Estrada was very thorough in getting us the vehicle we needed. He patience with us was a welcome step in getting the right vehicle. Travis More

by RAYMARD
Recommend Dealer
Yes

Other Employees Tagged: Travis Taylor

Sep 26, 2026

Ocean Honda Santa Cruz responded

Your note about Robert’s thoroughness in finding the right CR-V Hybrid reflects how much our team values attention to detail. We’re pleased Robert could step in when your wife experienced low blood sugar, providing a quick snack and burger to help her feel better. Your gratitude and five-star rating mean a great deal to us. Travis Traylor travis.traylor@oceanhonda.com

August 11, 2026

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The service agent was polite calm and friendly. Explaining my service options was easy for him and he made the experience fun and a pleasure on Sunday. He was the only one there that day and perfor More

by ALANAREY57
Service Price Transparency
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Recommend Dealer
Yes
Aug 11, 2026

Ocean Honda Santa Cruz responded

Your comments about our agent’s clear explanations and friendly approach on a busy Sunday highlight our team’s commitment to straightforward, enjoyable service. Knowing you found his handling of consecutive customers flawless means a lot to us. We’re glad the service on your Honda Civic felt seamless and pleasant. Peter Nguyen General Manager peter.nguyen@oceanhonda.com

July 08, 2026

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They will make you come after they guarantee you that you will get approved they give you the car but a week later they want it back because your credit is low but they promised you in the beginning that you More

by SALVADORAN1975
Sales Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Jose Gomez

Jul 12, 2026

Ocean Honda Santa Cruz responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Peter Nguyen General Manager peter.nguyen@oceanhonda.com

June 26, 2026

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Employee Rating

Im getting this review and I haven’t even got my car back yet. I find that odd. I had an oil pan leak and was quoted over $1000 to replaced an oil pan gasket. That is insane for a gasket that isn’t even a ga More

by Snowmaker0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jul 02, 2026

Ocean Honda Santa Cruz responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Peter Nguyen General Manager peter.nguyen@oceanhonda.com

June 24, 2026

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Have bought all my cars from this dealership 30 years and counting Recommend people to Robert Estrada Very exceptional and what he does and cares deeply for his customers More

by amzd
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Shay, Johnny Browse

Jun 24, 2026

Ocean Honda Santa Cruz responded

We’re honored you’ve trusted us with every vehicle for 30 years. It’s great to know Robert provided exceptional care during your Honda Pilot service. We appreciate your continued recommendation and loyalty. Peter Nguyen General Manager peter.nguyen@oceanhonda.com

March 31, 2026

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Employee Rating

Oil change didn’t take to long about 1 hour wait they don’t offer shuttle service More

by grisie
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 01, 2026

Ocean Honda Santa Cruz responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Peter Nguyen General Manager peter.nguyen@oceanhonda.com

March 16, 2026

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Employee Rating

Get help and wonderful Service very friendly w s helpful, everything was explained clearly and finished in timely manner More

by ANAMURILLO88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2026

Ocean Honda Santa Cruz responded

It’s great to know our staff offered friendly support and guided you clearly through your Honda Accord service. Completing the work on time matters, and we’re glad your visit was both efficient and straightforward. Thanks for sharing your experience. Peter Nguyen General Manager peter.nguyen@oceanhonda.com

March 03, 2026

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Employee Rating

If you want me to fill this out I will have to charge you $350.00 More

by AT437RXZ
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Shay , Alan Serrano

February 23, 2026

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Employee Rating

Good staff and nice people where they help customers and services that meet their clients More

by JSILVA24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 23, 2026

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The four people that helped me which includes the finance manager were wonderful. I had a great experience. More

by Jenzo73
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
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