Ocean Honda of Brockton
Brockton, MA
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I had an scheduled for service on this dealership, waited for 2 2/12 hours and followed up on the advisor named Marvin and he said that my Car is going next after waiting for that long it was not service, An for 2 2/12 hours and followed up on the advisor named Marvin and he said that my Car is going next after waiting for that long it was not service, And their excused was it was busy, but they lied cause the 2 person behind me on the line for service also that dat left before me with their car all set..manager was also no help, wasted 3 hours and drove 32 miles round trip to go to this dealership..Never Again Going Here!! More
Bought CRV here in 2017 and have had vehicle serviced here since. Service advisor Jovan provided excellent customer service in scheduling, information about maintenance and timely service, keeping me inf here since. Service advisor Jovan provided excellent customer service in scheduling, information about maintenance and timely service, keeping me informed throughout process. He is professional, courteous, and friendly. Outstanding customer support- Thank you! More
Very professional and courteous service. ..delivered with patience and clarified every option and question. Made a somewhat overwhelming process smooth and orderly. Completed in one day with ..delivered with patience and clarified every option and question. Made a somewhat overwhelming process smooth and orderly. Completed in one day with every concern addressed. More
In and out in under 1 hour for an oil change. Staff was courteous and professional. Waiting area was clean, no pressure to have additional maintenance done today. Explained each service and how i Staff was courteous and professional. Waiting area was clean, no pressure to have additional maintenance done today. Explained each service and how it affects the operation of the vehicle. More
I spent 3 hours just for oil change the mechanic Vincent very slow unprofessional,oil change should not take more than 30 min to 1 hour maximum very slow unprofessional,oil change should not take more than 30 min to 1 hour maximum More
Great service from Frank, Provided clear and concise feedback on concerns. Service manager also called afterwards to confirm that I understood dealer response feedback on concerns. Service manager also called afterwards to confirm that I understood dealer response More



