
Ocean Honda of Brockton
Brockton, MA
Filter Reviews by Keyword
By Type
Showing 370 reviews
My Experience @ Bernardi Honda "Any expectations I had were far exceeded by ALL!!!! Bernardi has an amazing TEAM!!! Everyone was warm, welcoming, & informative!! It was a gr "Any expectations I had were far exceeded by ALL!!!! Bernardi has an amazing TEAM!!! Everyone was warm, welcoming, & informative!! It was a great experience!!!" Sam Casseus was knowledgeable, patient & always had a sincere smile; he's an asset to the "Bernardi" TEAM!!! More
Leased 2014 Honda Civic. This was my first experience leasing/buying a new vehicle. After going to other dealerships and being treated poorly, we ended up at Bernardi Honda of This was my first experience leasing/buying a new vehicle. After going to other dealerships and being treated poorly, we ended up at Bernardi Honda of Brockton. I was treated with respect and honesty, unlike the previous places visited in my quest for a new vehicle. The team took the time to explain all my options and make sure that I was happy and satisfied with my purchase. It truly was a rewarding experience, to feel valued and appreciated as a customer. Everyone was happy and excited to help me with my purchase. More
purchased new CRV Sam was personable, friendly and funny....made it a very good experience parting with my hard earned money......how many times can a person say that! Sam was personable, friendly and funny....made it a very good experience parting with my hard earned money......how many times can a person say that! P.S. The financing consultant was very helpful regrettably I did not get his name. One critique your coffee needs work.....lol More
Pleasantly Surprised I now consider myself an expert since Bernardi was the 10th dealership I visited. Almost didn't go there because of some bad reviews. That would have I now consider myself an expert since Bernardi was the 10th dealership I visited. Almost didn't go there because of some bad reviews. That would have been a mistake! This dealership was great! Really! Thanks to everyone: Good front desk staff. Excellent sales experience from Jim Roane - attentive, honest, not pushy. The Sales Manager, John was totally NOT a jerk! The Finance guy was kinda entertaining and came off as fair and honest. The service guys were quick and attentive. And thanks to Lunel (who wasn't my sales guy but helped me with some technology anyway) Thank you! I truly felt like they were trying to help me buy a car - not "screw" me over like I felt with a lot of other dealers. And I must admit … the Diner located inside the dealership - and the free lunch was a plus! More
Upon first arriving at Bernardi Honda, my wife and I were greeted initially, by a salesperson whom we expressed that we were only looking. He stated to take your time. He had in now way pressured us at any greeted initially, by a salesperson whom we expressed that we were only looking. He stated to take your time. He had in now way pressured us at any time and we were free to walk about the lot unhindered. When we finally decided to speak to someone, we chose Lunel due to his friendliness right from the start. Lunel proved to be a very helpful and accommodating individual. He worked with us and the sales team in trying to keep us within our budget which we truly appreciated. Lunel is a very personable and friendly person. Not only did he help us with our purchase, but he knew it was getting late and he offered us lunch, on the house! We gladly accepted. My wife and I had planned to look at other dealers which we had researched, in advance. After meeting and dealing with Lunel, we had no intentions of looking any further. I would highly recommend Lunel as a salesperson to deal with at Bernardi Honda. In addition to Lunel, the entire staff's overall professionalism, friendliness and genuine pleasant attitude was a definite plus. Sincerely, Arthur & Doreen Gravelle More
I was looking for a used RAV4 Limited. After two weeks of looking on line and at local dealerships, I found a 2010 RAV 4 Limited at two dealerships. I looked at the Bernardi Honda Rav first, got a price i of looking on line and at local dealerships, I found a 2010 RAV 4 Limited at two dealerships. I looked at the Bernardi Honda Rav first, got a price including my trade in. The RAV was exceptionally clean, I asked to view the RAV in the new car delivery area and our salesman ( Jim Roane ) was very accommodating . I then went to Boch Toyota to view their 2011 RAV 4 Limited. Boch's RAV was an absolute mess, my wife and I sat in the car for a trust drive and we noticed it reeked of smoke, and was dirty. The outside was full of dents, scrapes and dings. The salesman had our car appraised during the test drive. They offered $2100 LESS for my trade than Bernardi did ( what crooks and what a joke of a dealership ). I called the sales manager ( William Tulloch ) back at Bernardi and made an offer that he accepted. So, bottom line, Bernardi was fair to deal with, the personnel I dealt with were professionals. I would definitely recommend others when purchasing a vehicle to give Bernardi Honda in Brockton Ma a try. More
Amazing people.. It had to happen at the right price, all in one day and they all stayed late to make it happen!!! Thanks to all at Bernardi, including Meghan and the used car Manager and the GM. Ty, r all in one day and they all stayed late to make it happen!!! Thanks to all at Bernardi, including Meghan and the used car Manager and the GM. Ty, really. More
My name is Catherine Silva, I went there to co sign for my granddaughter, Jazmin Lacy, that bought a Honda Accord Coupe used 2009. The people they were fantastic. The salesman went out of his way and h my granddaughter, Jazmin Lacy, that bought a Honda Accord Coupe used 2009. The people they were fantastic. The salesman went out of his way and helped us. The general manager was fantastic. We had a problem with the insurance company and we were there till way after 5 to get the car registered. We had to go through a different insurance company, the insurance company we had tried had said everything was all set, then they couldn't send the RMV1 form had something to do with the fact my granddaughter was registering in Mass and the car was going to be garaged in South Carolina at the base she is stationed yet. What a mess with went through. Thank god we were able to get another company to handle this. I tell you everyone there was some helpful and pleasant and very patient. I would recommend you people to anyone who is looking for a car. I had purchased mine Honda at Silko in Raynham and if I ever need to buy a new one I will go there. Thank you for everything. Catherine Silva More
5 star experience from start to finish for these guys !!! Mike Barakat & Bill Tulloch were great to deal with during our purchase of a new Honda CRV . Keith did a great job in F& I wrapping up the loan proc Mike Barakat & Bill Tulloch were great to deal with during our purchase of a new Honda CRV . Keith did a great job in F& I wrapping up the loan process/paperwork delivery. I had been in the automobile business myself for 24 years as a manager and can honestly say they were professional & courteous throughout the process. I will recommend my previous clients as well as family & friends to buy a new or pre-owned automobile from Mike. Job well done and keep up the good work !!! Remember ... you can always replace a car but you can never replace a customer !!!!!! More
Lunel is awesome and very friendly, I would definately work with him again. My car looked great when it was done even my 4 year old noticed how clean it was work with him again. My car looked great when it was done even my 4 year old noticed how clean it was More