Ocean Honda of Brockton

They had a great selection of vehicles. The people there were really nice and informative. My sales guy made the process really smooth for me and was honestly very helpful with getting me the deal and car t were really nice and informative. My sales guy made the process really smooth for me and was honestly very helpful with getting me the deal and car that I wanted. I have already recommended this dealership to my friends... More

After having a less than desirable experience at another dealership, I was relieved to find the no pressure/laid back atmosphere at Bernardi. Chris was welcoming, knowledgeable and worked hard to create the dealership, I was relieved to find the no pressure/laid back atmosphere at Bernardi. Chris was welcoming, knowledgeable and worked hard to create the best deal for me. I was thrilled with my overall experience and would gladly recommend Bernardi of Brockton to anyone. More

Overall this new vehicle purchase was a very good experience. Sam was very courteous and genuine. This vehicle was the 10th new vehicle purchase for me and I give this dealership a very high rating. experience. Sam was very courteous and genuine. This vehicle was the 10th new vehicle purchase for me and I give this dealership a very high rating. More

We were in the market to buy a new Honda Odyssey and ended up buying from Bernardi Honda of Brockton. We got an email quote from them and it was very competitive. We met Chris Corriveau who gave us a ended up buying from Bernardi Honda of Brockton. We got an email quote from them and it was very competitive. We met Chris Corriveau who gave us a complete walk-through of the vehicle and ensured that the price quoted was the price we paid. He handled all the paperwork thoroughly and provided quick response to our emails. Excellent work Chris!! We met with Omar Ihjul, who handled the paperwork for the financing. He explained all the options (such as extended warranty etc). The entire transaction was less time consuming. Overall, we are so satisfied with the customer service offered by Bernardi Honda and will recommend them (particularly Chris) to our friends. - Sharat Vasan More

I never had good customer services until I met Anthony. Because of him, I will definitely come back for my car services but only to deal with Anthony. He was very patient with me, such a kind hearted perso Because of him, I will definitely come back for my car services but only to deal with Anthony. He was very patient with me, such a kind hearted person. Anthony has made my experience such a pleasant one. I recommend that if you want to service your car, go to him because he takes care of you in a way that you feel at home. If only we have more people like Anthony, this world would be such a better place. More

I brought in my 09 Civic for a couple of issues, a 'leakage' from the side mirrors that stained, the spoiler gasket and sometimes I get a hesitation when pressing on the accelerator, which can be quit 'leakage' from the side mirrors that stained, the spoiler gasket and sometimes I get a hesitation when pressing on the accelerator, which can be quite disconcerting. Anthony was very friendly and professional, went over the issues with me and had me verify the service form for accuracy. I left the car at the dealership for the day. Upon return, I was told a new spoiler was ordered, the 'leakage' was acid rain residue (yikes!) and that my hesitation problem could not be reproduced. All in all, very satisfactory, although I really would have liked an answer to the hesitation problem. 'Within spec' doesn't help me if I try to pull into traffic and the car doesn't move for a couple of seconds! The folks at Bernardi are very friendly and helpful. The complimentary tokens for their diner are a very nice touch, and I do not hesitate recommending this dealership for anyone looking for a friendly and professional environment while car shopping. More

As Usual it is the little things that cause the biggest problems, after writing a positive review of my buying experience here I must now submit a negative aspect. Bernardi as well as all dealers, charges problems, after writing a positive review of my buying experience here I must now submit a negative aspect. Bernardi as well as all dealers, charges a significant Document Preparation Fee. Our vehicle was paid for and financing arrangements were made last Monday, 8 days ago. We were told that the dealer would also take care of surrendering the plates on one of the trade ins. When we picked up vehicle on thursday, the registration was not ready, a little annoying but OK. But when we did not get a call Friday to tell us that the registration, again a little annoying. We did get a call on Saturday indicating the registration was ready. We picked up the Registration on Monday, but I noticed that the plate surrender receipt was not included. I called my Insurance agent who informed me that the plate was still valid. I thought, what does the dealer care, he already has my money, who cares if I have to pay insurance every day for a vehicle that was traded in. I called Bernardi and Jim apologized for the mix up and said "Iknow it has already been done" Why does he feel the need to lie to me. Respect lost, then he told me that their Registry clerk had a death in the family, why should I believe him now. If it was true, at the Doc Prep fee charged should be enough to cover contingencies. I went online and cancelled the Plates on the DMV website in less than one minute, was that so difficult? More

What can we say? Our experience at Bernardi Honda in Brockton was nothing short of terrific. Customer service, price and friendliness exceeded our expectations and were the best we've had at any auto d Brockton was nothing short of terrific. Customer service, price and friendliness exceeded our expectations and were the best we've had at any auto dealer. Jamie Waitt was very easy to deal with - now that's someone who knows his business! Lunel Myrthil was very friendly and accommodating. We passed several dealerships between our home and Brockton but couldn't be happier with our purchase. Do yourself a favor and start there - if your experience is anything like ours you won't be disappointed! John, Carol, Garrett and Dawson from Westford, MA More

After bringing my 2008 Honda CRV for it's 50,000.00 mile scheduled maintenance check-up today, I felt compelled to write this heartfelt review. I was pleasantly greeted at the Service Department, drive scheduled maintenance check-up today, I felt compelled to write this heartfelt review. I was pleasantly greeted at the Service Department, drive-thru door, by Owen Garber, a Service Consultant, whose name I do not see listed above. However, this gentleman went out of his way to make sure he went over all aspects that were going to be performed on my vehicle. He stopped along the way to ask me if I had any questions of my own. He kindly answered each and every one of them. Often times, a service consultant or technician have a tendency to talk down towards women, however, I can assure you that Owen never made me feel that way at all. I was escorted over to the diner by Owen while I waited for my car. I was given a complementary token that allowed me to have a bite to eat and a cold beverage, free of charge. I enjoyed my relaxing, waiting time and had a bite to eat and did some reading. I could have waited and watched t.v. in the spacious waiting area, where there was a good size flat screen t.v. Owen came back to see me a couple of times to let me know how they were making out with my car and to make sure I was comfortable. I was given a multi-point inspection form that showed me how my vehicle measured up to this inspection. In short, I would like to express my sincere thanks and gratitude to Owen for his professional and personable demeanor. He truly went out of his way to resolve an issue that he knew "caught me off guard" and he was able to rectify the situation with 100% satisfaction. Of note, I was also able to use my 10% off coupon on Vehicle Service!!! Bonus!!! With Gratitude, Melody Carvalho Proud owner of a 2008 Honda-CRV More

Very good experience ! Would recommend to anyone looking for a new or used car. Arnold Levy was very helpful as well as Danny Henriquez was outstanding. for a new or used car. Arnold Levy was very helpful as well as Danny Henriquez was outstanding. More