Ocean Honda of Brockton

It was actually a perfect experience. She everything looks really nice and easy. I’m really glad that I came to yall for my purchase She everything looks really nice and easy. I’m really glad that I came to yall for my purchase More

On 11/27 trade my old Nissan rogue for 2024 Honda, Farah was my salesperson and Sam was the finance manager, had a great experience working with Farah she was very patient and helpful cause didn’t know whic was my salesperson and Sam was the finance manager, had a great experience working with Farah she was very patient and helpful cause didn’t know which car I really wanted, I love my car, I highly recommend this dealership and make sure you ask for Farah Theranciel More

Farah is really here to help I got the car that I want with a good price thanks so much dear with a good price thanks so much dear More

She workers good and nice person I like her services I love them I’m appreciate her love them I’m appreciate her More

Farah Theranciel is a great person and seller she help me get a good deal thank you so much my dear I highly recommend her. get a good deal thank you so much my dear I highly recommend her. More

Lovely customer service. The employees at ocean Honda are very welcoming. You can tell they were really there to help get into a vehicle. I would recommend ocean Honda of Bro The employees at ocean Honda are very welcoming. You can tell they were really there to help get into a vehicle. I would recommend ocean Honda of Brockton l. More

Emily Maddron of Brockton Honda is by far the best car salesperson I’ve met in 25 years. We saved thousands and likely weeks of painful auto shopping because of her and her manager. They worked into the n salesperson I’ve met in 25 years. We saved thousands and likely weeks of painful auto shopping because of her and her manager. They worked into the night on a Friday despite family needs so we could drive our new car home. A salesperson has to know her customer, represent her employer and yet be discreet, shrewd AND authentic at the same time. Emily excelled on every front. An extraordinary professional well supported by an insightful manager. 9/29/2023 More

These folks wrote the book on a good dealership service scam. Schedule your appointment online weeks in advance. Get you in the door. Not have the parts in stock that they need even though you were expl scam. Schedule your appointment online weeks in advance. Get you in the door. Not have the parts in stock that they need even though you were explicit in the work to be done in advance. Bait, switch, and triple your cost for no difference in labor & parts. Maybe even add a few 'Services' that aren't REALLY needed so they can get more money out of you. They will offer you a complimentary water (that is exciting) and even a LIFT (I wonder where that hidden cost comes from...). They are not transparent at all. Each part gets an hour of labor assigned to it. Even if that labor is "take part out of box and put it next to other part." Once you call them on their xx, they "Find a coupon" that can reduce cost. Lipstick on a pig. I would not recommend this place to my enemies, neverminded friends and family members. I see Ocean Honda going the same route as all of the other previous owners of this location. Bought by some other company trying to make this location work. More

I bought a vehicle on August 5th 2020. I negotiate the term of my extend warranty at the purchase of my car.  The following day, on August 6th 2020 the dealership called me while I was at I negotiate the term of my extend warranty at the purchase of my car.  The following day, on August 6th 2020 the dealership called me while I was at work and they told me that the credit Union that was supposed to financed me, didn't accept to finance my car. They told me that they were able to find another bank that was willing to finance my loan for the purchase of the vehicle. They told me that I need to come immediatly to the dealership to sign new paperwork only for the financing but nothing else would change about the terms of the sale. They draft a new warranty contract without my consent and without my knowledge. They told me that it was still  the same terms that I negociate the day before but it was a complete different coverage. In February 2023, I started to experience  mechanical issues with the car. When I went to dealership to have the car fixed, this is when I stumbled on that new warranty contract. I find out that my coverage was already over since 2022. Also find out that I had the basic coverage which is not what I negotiate with them, in fact, the coverage I requested was a 5 years terms that would expired August 2025 which covers any engine related problems,  transmissions related problems and electrical problems. It was the platinum coverage, not the basic coverage. The day of the closing of the sale, All the papers that they handed me were all dated from August 5th in order for me to not realize that they defrauded me by switching my coverage on my warranty contract. They are dishonest. More

Very satisfied and highly recommend Ocean Brockton. Great experience in purchasing my car. Sean was very knowledgeable and quite patient with all my question. Just really nice people! Great experience in purchasing my car. Sean was very knowledgeable and quite patient with all my question. Just really nice people! More