Ocean Honda of Brockton

I refused to go to any Honda dealership since I purchased my van because it was such a horrible experience! However, I received a coupon in the mail for an oil change so I figured I would take that coupon an my van because it was such a horrible experience! However, I received a coupon in the mail for an oil change so I figured I would take that coupon and save the $12.00. Not looking forward to dealing with Honda I had a little attitude upon arrival. Immediately my mood changed. Anthony, my CS specialist, was friendly, courteous and not pushy at all. Since it had been 3 years since I have stepped foot in a Honda dealership there were a few recalls on my van. Anthony asked me a few questions and really listened to my answers. He explained everything and was very patient when I had several questions of my own. He explained how they do things (free inspections & such) and made me aware of some services they offer that made my day much easier. He walked me around the dealership and even bought me lunch (the $5.00 tokens!). Since they were able to complete all the required work and my oil change as well as my inspection sticker I opted to leave my van for the day. Mike, the service manager, kindly drove me home and offered to pick me up once y van was ready. I asked for a quote on 4 tires as well and got a prompt call from Anthony explaining my choices and prices. Usually I would not agree to anything over the phone, but Anthony and Mike had earned my trust so I authorized the new tires too. I went in for an oil change at a discount and ended up with a safer, better driving van, and a much different view of Honda. I will ONLY go to Bernardi Honda from now on and will tell everyone I can how wonderful they are! Thank you Anthony and Mike, you have not only saved me money and time (by doing everything needed when I didn't even have an appointment!), you made my van safer and better riding, but you also earned my trust (back)and made me a Honda lover again. And I LOVE that you washed & vacuumed my van for free! You guys are great & should be very proud of the service you provide...I'm a very tough customer! More

Over the years I have dealt with many service departments and Bernardi Honda surpases them all. The service was exceptional and there are no other words I can use other than that. From the time I called to and Bernardi Honda surpases them all. The service was exceptional and there are no other words I can use other than that. From the time I called to schedule an appointment to the time we picked up the car, Sami attended to every detail. He was not only courteous but he iwas genuinely concerned with our issue and he will be the reason I wil buy my next new car from this dealership. Sales is a temporary connection but with service it is the length of time you own your car. Bernardi service is awesome! More

Decided to try the brand new Bernardi Honda of Brockton.Upon entering the paking lot I could see the large invintory of vehicles,particularly the Honda CR-V in which my wife and I decided to purch Brockton.Upon entering the paking lot I could see the large invintory of vehicles,particularly the Honda CR-V in which my wife and I decided to purchase that very evening.The dealership is expansive but by no means was it an overwhelming experience.Shortly after meeting Darrel Cole we began the proccess,interior and exterior colors,options and so forth.Darrels patient manner in communicating all the available trim lines and options exceded our expectations of a sales person.After some negotiating with the sales manager we came to an agreement. The price fell within the range stated in C.R. Edmonds ect,and we completed the deal. My wife and I value Darrells genuine attidude towards putting the customer first and was a key factor in our purchase decision with Bernardi Honda of Brockton. More

Fantastic!! Dealing with Lunel and the Bernardi dealership, in general, is a new experience in car sales at least in my time. Lunel was extremely knowledgeable about the CRV we were looking at. We dealership, in general, is a new experience in car sales at least in my time. Lunel was extremely knowledgeable about the CRV we were looking at. We took the car for a test drive and he explained all of its options. He was friendly and low key. He showed us around the entire dealership. It is huge and most impressive. They offer free car washes anytime and free meals while waiting for service (I will be taking my other Honda here for service). They went out of their way to show they wanted our business, now and in the future. We were impressed with the family feeling they exhibit. This was a low key sales pitch with a very friendly feeling. Lunel was very detailed and did everything he said he would and more. I do not hesitate to recommend Lunel and Bernardi and will return for both service and future purchases. More

I had an excellent car purchase experience at Bernardi Honda of Brockton, MA. I'd been searching for a specific car for nearly four weeks, unable to find what I wanted in CA, but I finally located one at Honda of Brockton, MA. I'd been searching for a specific car for nearly four weeks, unable to find what I wanted in CA, but I finally located one at Bernardi on autotrader.com. I contacted Lawrie Durham to talk about the car and shipping it from MA to CA. The shipping cost was going to be too much so Lawrie helped me search for cars in CA. That didn't pan out so I decided to drive the car myself from MA back to CA. We quickly agreed to an out-the-door price and I left a deposit. After leaving my deposit, Paul Wisdom contacted me to ensure everything would go smoothly. I was really worried - I'd be flying to Boston to pick up a car I'd not seen. What if it didn't actually exist? What if I showed up and there was some dealer 'snafu' on the price? Not to worry, Paul took care of everything. He answered all my questions. He sent me all the paperwork so I could review it beforehand. After I arrived in Boston, he picked me up at the train station and drove me to Bernardi. There, he showed me the car; we completed the paperwork; he then setup the car with me (hands-free-link, etc). Essentially everything was perfect; the smoothest car purchase, by far, that I've ever had. If you are looking for a car, be sure to check out Bernardi Honda of Brockton. They have a giant car lot with all models, colors and options. Their showroom is new and impressive. They are convenient to Boston but are willing to sell to anywhere - even 3000 miles away in CA. More

We asked for quotes on a new 2011 Pilot EX-L. Received a prompt, very competitive price via email within a day. When I followed up on the quote with a phone call, I was able to settle on a very good price f prompt, very competitive price via email within a day. When I followed up on the quote with a phone call, I was able to settle on a very good price for the vehicle we wanted, subject to the trade allowance. We felt the trade offer was within the range of suggested values from the web and closed the deal reasonably quickly. Our salesperson was great! Her name is Gail Randall and she was a pleasure to deal with from start to finish. The whole experiece was quick, but satisfying and pleasant. IWe would recommend this dealership to friends and family, and would return. Gail was delightful, patient, and knowledgeable. We would rate the experience as very positive for all these reasons. More

As our two sons are now out of the house, I was looking to replace my 2000 Odyssey with a smaller, more fuel efficient vehicle. I have been very impressed with the quality of Honda vehicles, and spoke with to replace my 2000 Odyssey with a smaller, more fuel efficient vehicle. I have been very impressed with the quality of Honda vehicles, and spoke with numerous people I trust for advice on both Honda and other makes, and also utilized other online resources, such as Edmunds.com. My wife and I decided to visit Bernardi Honda because of their large inventory and also knowing that they had recently opened and therefore might offer competitively favorable pricing. We felt very comfortable working with the sales consultant, Barclay Conte, as he was both personable and knowledgeable. Most importantly, he listened and responded to our questions without exhibiting the typical car salesman pressure that can make the purchasing of a vehicle so stressful. We were also very comfortable with the other professionals we associated with. From management to maintenance, top to bottom, I came away believing that this is a quality run dealership. I wound up purchasing a Honda Fit, and could not be more pleased with the car, the pricing, and our overall car buying experience, and would readily recommend Barclay and Bernardi Honda team to others. Sincerely, BH, Mattapoisett, MA More

I went to Bernardi Honda, specifically because of Barclay Conte. I knew he would handle my auto choice professionally and carefully. He didn't disappoint - the whole experience proved my choice to be correct Conte. I knew he would handle my auto choice professionally and carefully. He didn't disappoint - the whole experience proved my choice to be correct. I love my new car, and will recommend Barclay to anyone in the market for a car. I was also impressed by his manager, and the finance representative. When I returned the following week to get my new car inspected, I was met by a representative who took the car, and handled the transaction for me. Can't ask for more. Again, if anyone is looking for an auto, I will send them to Barclay! More