Ocean Honda of Brockton
Brockton, MA
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When I arrived at Bernardi I was met by the smiling Danny Henriquez. Not sure which car I might be purchasing, he was more than accomodating in showing me and letting me test drive several models. He answe Henriquez. Not sure which car I might be purchasing, he was more than accomodating in showing me and letting me test drive several models. He answered my questions in a patient, no rush, no pressure manner. My initial intention to "window shop" turned into a purchase that very evening. I am absolutely delighted with my 2012 Honda Civic and would refer anyone to Danny so that they could also enjoy the no pressure experience that I enjoyed when buying by new car. More
Lunel was a tremendous help in finding my needle in the haystack. I had cash and wanted to buy a used SUV with less than 80000 miles, younger than a 2004, good shape around $13000. He found the perfect veh haystack. I had cash and wanted to buy a used SUV with less than 80000 miles, younger than a 2004, good shape around $13000. He found the perfect vehicle. None of the other 12 dealers I talked to were willing to help me. Only problem here at Bernardi is that their Finance Dept was extremely poor. No call backs after 3 calls to speed up my delivery. Thus the lower rating of OK on overall experience. More
The sales staff was courteous and knowledgeable. They worked as a team with each member supporting one another. All questions were answered and there was no pressure put on to close the sale before the c worked as a team with each member supporting one another. All questions were answered and there was no pressure put on to close the sale before the customer was ready. It made for a smooth and stress free transaction. The final price was as agreed over the internet, with no haggling or last minute sales manager's intervention to get more prior to closing. My wife and I were very impressed by the new building, service department and choice of selection of new vehicles. The salesman, Paul Wisdom, was friendly, thorough, well organized and helpful during the entire process.I would highly recommend this dealership without hesitation. More
I had a good experience at Bernardi Honda and recommend it to everybody. Very professional, courteous service and experience. Derrell was great at answering all of my questions, promptly moving the sales it to everybody. Very professional, courteous service and experience. Derrell was great at answering all of my questions, promptly moving the sales process forward (which was important to me), and providing a no-pressure, no-hassle experience. Ask for Derrell if you're looking for a new car! More
My husband and I had a great experience from the moment we arrived at the dealership. From the greeter to the financing, the process was seamless. The sales person Lunel was knowledgeable and showed a ge we arrived at the dealership. From the greeter to the financing, the process was seamless. The sales person Lunel was knowledgeable and showed a genuine interest in learning our needs. When financing, the associate was great. He explained everything and encouraged you to know all terms. Overall, this is a trustworthy dealership that knows their product. Thank you to all. More
My experience at Bernardi was all positive. The location was what brought me in. Knowing I wanted to buy a Honda CRV, the new location in Brockton was handy for now and in the future. The dealership was b was what brought me in. Knowing I wanted to buy a Honda CRV, the new location in Brockton was handy for now and in the future. The dealership was beautiful. Jamal, the sales consultant, made the experience smooth, and pleasant. On the hottest day of the year, he patiently brought different colors/styles out of the lot to be looked at until the perfect one was found. The price was what I hoped for. I would highly recommend Jamal to anyone! He was great in all ways!! More
We were in the parking lot and were greeted by "Effe" he was pleasant and helpful the whole experience was excellent and we would definately recommend the dealership to our friends and family "Effe" he was pleasant and helpful the whole experience was excellent and we would definately recommend the dealership to our friends and family More
Everything was very professional from start to finish. All people in the dealership were willing to help, even those who were not working with me. Highly recommend. All people in the dealership were willing to help, even those who were not working with me. Highly recommend. More
We just purchased a new Honda Pilot 2011 from Bernardi Brockton. We had an excellent experience. We live 1.5 hours away west and were looking for a deal on a new Pilot. After checking local dealers we Brockton. We had an excellent experience. We live 1.5 hours away west and were looking for a deal on a new Pilot. After checking local dealers we were told that they are in short supply due to the Japan earthquake. For this reason we could not get a good price on the car, the model, and the color we wanted. One dealer wanted to add $1200 on top of the sticker price in mandatory accessories. I thought that if we find a bigger dealer they will have more supply and would be more willing to negotiate the price. We googled "the largest Honda dealer in Massachusetts" and Bernardi showed up. We submitted a request via their website about the price range that we were looking for and got a response in 5 seconds (really). Another local dealer took 7 hours to give a response. The level of professionalism and customer service at Bernardi Brockton is amazing. The staff was very, very polite, knowledgeable and very nice to work with. The bottom line: We got the car we wanted, at the price we wanted that no other dealer around us could give us. Again, I want to thank Tina, Efe, Bruce, Paul and Andrew for their assistance and would strongly recommend them. More


