I bought a used 2014 Honda CRv from Ocean Honda of Weymouth after their management changed recently. My interactions with the sales person James went well but what followed to get the car registered was a nightmare. Everything started when I had a friend of mine taking the test drive with me. They wrote the contract in my friend's name and address even though the sales person had my friend's license copy crossed out. When I caught this, they ( I am referring to the finance person Sandra) said it will be corrected in the registration. However, two days later when we applied for registration, the form to RMV still had my friend's address on it instead of mine. I caught it again (after signing it) and Sandra took another print out with the correct address and I signed it. I got the registration papers the next day and guess what? The car was registered in my friend's address!!!! How can someone be so careless. I asked them to correct it and get it registered with correct address and they changed the address in the system and asked me to simply put a label on the registration certificate. I did not want to live with that for a mistake they made and asked them to get me a registration certificate with the correct address. They said it is not possible and there is no way to do it, so i had to leave with what i had. I learned later that they had an option to get a duplicate certificate with the updated address, they just didnt want to do it. I contacted their general manager Lou and he said he would sort it out but like multiple times before, he never followed up on that. At that point, I just decided to live with it. Yesterday, my friend received a check for $2.50 in my name, don't know what it is for but confirms that they still have my address wrong!!!
I should also note that I received the car with an empty gas tank and only 60% oil.