Kellayne Fernandes

I can’t say enough good things about Lou DeFranco. He went above and beyond in every possible way to make sure I was taken care of. He was patient, attentive, and genuinely kind—not just doing his job He went above and beyond in every possible way to make sure I was taken care of. He was patient, attentive, and genuinely kind—not just doing his job, but truly caring about my experience and making sure everything was handled smoothly and correctly. It’s rare these days to find someone who treats customers with that level of respect and effort, but Lou absolutely does. He made what could have been a stressful situation feel easy and reassuring. His professionalism, knowledge, and kindness stood out at every step. Because of him, I wouldn’t even consider going anywhere else. Lou sets the standard for what customer service should be. Five stars doesn’t feel like enough—he deserves more. More

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Yet another fantastic experience at Ocean Honda Hanover. Naturally, I went back to my favorites, Kellayne and Sandra from the Finance department! Kellayne made the entire process seamless. She efficiently g Naturally, I went back to my favorites, Kellayne and Sandra from the Finance department! Kellayne made the entire process seamless. She efficiently guided me through the process, ensuring that I was quickly and smoothly out of the dealership with my new 26’ Pilot Trailsport. She had a keen understanding of my preferences and exceeded my expectations. Kellayne promptly worked with Jason and Nick, the managers, to finalize the deal. The team at Ocean Honda Hanover consistently demonstrates their dedication to excellence and their unwavering commitment to customer satisfaction. Sandra, another member of the Finance department, was equally wonderful. She provided transparent explanations and worked diligently to negotiate a lower interest rate and payment plan, saving me a significant amount on my monthly payments. Ocean Honda Hanover has consistently provided me with exceptional customer service, loyalty, and respect. It will undoubtedly remain my preferred dealership for all my future automotive needs. More

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I would like to thank and compliment the Honda team for the excellent service provided during the purchase of my car. From the first contact to the delivery of the vehicle, I was treated with great profess the excellent service provided during the purchase of my car. From the first contact to the delivery of the vehicle, I was treated with great professionalism, kindness, and attention. The staff was always willing to answer my questions and make the whole process smooth and comfortable. I am very satisfied with the service and with my experience as a customer. Thank you very much! More

by gerson.docanto Verified Customer Verified Customer

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Kellyane was an exceptional salesperson, she was thorough, patient and very knowledgeable! I would highly recommend her to anyone in need of a reliable vehicle. thorough, patient and very knowledgeable! I would highly recommend her to anyone in need of a reliable vehicle. More

by CALABRO6 Verified Customer Verified Customer

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Between the sales people, management, and service department this is a great dealership to do business with. department this is a great dealership to do business with. More

by jim@mytonersolutions.com Verified Customer Verified Customer

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Kellayne was very professional and down to earth. She made the whole process very easy. I would recommend her to anyone that is looking to purchase or lease a new car. She made the whole process very easy. I would recommend her to anyone that is looking to purchase or lease a new car. More

by ANELE62 Verified Customer Verified Customer

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Thank you so much for my change oil appoitment. Max, the advisor, did a great job. Thank you. Max, the advisor, did a great job. Thank you. More

by mlks Verified Customer Verified Customer

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Place under construction but set up ok. Expected problems but none. People all very nice and willing to help throughout experience. Expected problems but none. People all very nice and willing to help throughout experience. More

by sjwake Verified Customer Verified Customer

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We, Maurício and Isabelle, would like to express our immense gratitude for the exceptional service we received from Kellayne Fernandes and the entire Ocean Honda of Hanover team. From the very first immense gratitude for the exceptional service we received from Kellayne Fernandes and the entire Ocean Honda of Hanover team. From the very first contact, Kellayne was simply incredible. Her service was fast, accurate, kind, and extremely professional. She explained everything clearly, answered all of our questions, and guided us through each step of the process with a level of confidence that made us feel completely at ease. She understood exactly what we needed and worked hard to secure the best possible deal for our family — and she succeeded! We are extremely happy with our new 2026 Honda CR-V Sport Hybrid, the perfect car for this new chapter of our lives as we prepare for the arrival of our baby. Kellayne’s honesty, patience, kindness, and efficiency made the entire experience smooth, transparent, and truly special. We were very impressed with the care and respect she showed us. We highly recommend her! If anyone is looking for genuine, professional, and truly committed service, Kellayne is the right person. Thank you so much to her and to Ocean Honda of Hanover for turning something that is usually stressful into a moment of joy and achievement for us. Maurício & Isabelle More

by Mauricio and Isabelle Verified Customer Verified Customer

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Extremely happy with the service and the way I was treated. Would highly recommend Hanover Honda treated. Would highly recommend Hanover Honda More

by DEBRALIBBY Verified Customer Verified Customer

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