Lou Defranco

Great service and customer relations. Very attentive and helpful with the sale of the car. Very attentive and helpful with the sale of the car. More

by pd105 Verified Customer Verified Customer

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The service was very efficient and the staff deserves many compliments. Will always recommend you. many compliments. Will always recommend you. More

by sandra.murphy98 Verified Customer Verified Customer

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Lou and his service team always provide excellent and friendly service. Thank you for your great treatment! friendly service. Thank you for your great treatment! More

by DNEVEU20 Verified Customer Verified Customer

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I can’t say enough good things about Lou DeFranco. He went above and beyond in every possible way to make sure I was taken care of. He was patient, attentive, and genuinely kind—not just doing his job He went above and beyond in every possible way to make sure I was taken care of. He was patient, attentive, and genuinely kind—not just doing his job, but truly caring about my experience and making sure everything was handled smoothly and correctly. It’s rare these days to find someone who treats customers with that level of respect and effort, but Lou absolutely does. He made what could have been a stressful situation feel easy and reassuring. His professionalism, knowledge, and kindness stood out at every step. Because of him, I wouldn’t even consider going anywhere else. Lou sets the standard for what customer service should be. Five stars doesn’t feel like enough—he deserves more. More

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Since I started taking my car to Ocean Honda, I haven't even considered taking it anywhere else. The service and genuine hospitality provided by Lou DeFranco and Jay Zimbram are so impressive. even considered taking it anywhere else. The service and genuine hospitality provided by Lou DeFranco and Jay Zimbram are so impressive. More

by CHIP.JOHNSON Verified Customer Verified Customer

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Never have any problems take me right away do what needs to be done then I'm out to be done then I'm out More

by GREGHAY1029 Verified Customer Verified Customer

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Ben Ellis was very helpful and informative. He made sure my car was taking care of and was done in an appropriate timeframe. He made sure my car was taking care of and was done in an appropriate timeframe. More

by DRUSCIO8 Verified Customer Verified Customer

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Thank you so much for my change oil appoitment. Max, the advisor, did a great job. Thank you. Max, the advisor, did a great job. Thank you. More

by mlks Verified Customer Verified Customer

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Extremely happy with the service and the way I was treated. Would highly recommend Hanover Honda treated. Would highly recommend Hanover Honda More

by DEBRALIBBY Verified Customer Verified Customer

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It was a fabulous experience! Each Representative was professional! Lou Defranko is outstanding person who made this place perfect! Each Representative was professional! Lou Defranko is outstanding person who made this place perfect! More

by mlks Verified Customer Verified Customer

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