OCEAN HONDA CUSTOMERS BEWARE
I'am leaving one star just
to let you all know what kind of a dealership you are dealing with. I took my Odyssey in for service, they said it it was due for a multi point insp
to let you all know what kind of a dealership you are dealing with. I took my Odyssey in for service, they said it it was due for a multi point inspection.
In May 2022 my car is 2014 with 24,591 miles. this supposed work order turned out to be $656.13.
This Oct. 2022 for my registration I had to have a smog check. The smog guy looked into the engine and said your car need wiper fluid, oil, coolant and hoses. Mileage at this time was 26,119 miles.
He recommended a very reputable independent mechanic, after I told him of all the work that Ocean Honda supposedly did.
I went to this mechanic in La Habra, fantastic, he walked me through the entire car, hardly any oil, hardly any coolant, broken hose to windshield wiper tank, no fluid in washer tank. in cabin air filter solid black, probably the original from when we bought the car. As we had always taken the car to Honda for all its services. The engine motor filter also black like goo all over it with tons of bugs and just grunge, probably the original on that filter as well. This mechanic even too pictures. I went to Honda to see the manager as he was going to be there. Oh shock, he left for out of town. Some woman Crystal said we had to deal with her. She stated they didn't do any of that, even though it is on our receipt. Would not look at paper work or parts. Turned her back on us and told us to leave, very rude. Totally blew us off, said I'am not going to continue to deal with you. Crystal also said they were not responsible or would not return any money.
Looks like they take your money and don't do the work, with these newer type cars, being covered in plastic we have no idea if they did the work or not.
Let this a warning to everyone who goes to this dealership, the manager was hiding in his office as she said, and they don't do the work they charge you for
TOTAL SCAM DON'T TAKE A CHANCE