Ocean Mazda Roswell

Went in looking for a car, wasn’t really sure what I wanted, but Brett was super helpful with any questions I had and was able to point me towards cars that I would like. Would highly recommend. wanted, but Brett was super helpful with any questions I had and was able to point me towards cars that I would like. Would highly recommend. More

I like the service team, very accommodating. Getting a discount is important. I live in Hiawassee, ga now so I need incentive to come to Roswell. discount is important. I live in Hiawassee, ga now so I need incentive to come to Roswell. More

Excelente service like always! Thank you for the loner vehicle while my car was getting serviced. The team was amazing! John like always when a voice and beyond vehicle while my car was getting serviced. The team was amazing! John like always when a voice and beyond More

A very pleasant buying experience. DeAnthony Mitchell was my sales associate on a previous purchase and he proved again that he cares about his customers. my sales associate on a previous purchase and he proved again that he cares about his customers. More

I purchased the MX-5 on Friday, 9-18-2020 and signed the paperwork electronically on a fancy gizmo that sat on the finance manager's (Louis Safdie) desk. At the end, instead of paper copies, the Louis hand paperwork electronically on a fancy gizmo that sat on the finance manager's (Louis Safdie) desk. At the end, instead of paper copies, the Louis handed me a thumb drive with all my documents. On Saturday, 9-19-2020, I loaded the thumb drive into my computer and immediately noticed an error on my sales contract. I send the Louis an email on that date alerting him to the error. I also sent written correspondence via US Mail as to the error. About a week passed with no response. In the meantime, I received a notice from Mazda Financial that my account was ready for online viewing. I logged in, and noticed that not only had the previously reported error had not been corrected, but in addition the first payment was deferred only 60 days instead of 90 days. I followed up with a phone call and correspondence by US Mail. (Actually, I followed up multiple times, including weekly calls to Mazda Financial Services.) It turns out that the Louis Safdie altered amount financed as well as the the date of my first payment to be 11-17-2020, and transmitted the altered contract to Mazda. Mazda sent me a copy that bore a signature that looked nothing like mine. I have sent Mazda the correct contract, (again with copies to Mazda Roswell.) As of today, 11-10-2020, Mazda Financial stated they can do nothing until Mazda Roswell transmits the correct contract. The supervisor at Mazda Financial stated that their internal notes indicate they have had numerous phone calls with the Mazda Roswell Finance Manager Louis Safdie, but have received no paperwork despite assurances from him it was forthcoming. According to the Mazda Financial Supervisor, the most recent contact had been eight days ago when they were again promised the corrected paperwork and have not been able to reach the finance manager since then. After this call, I called the dealership again and spoke to Paula Thompson who said that Louis had been out of town for two days, and that Aaron Gillison, the Internet and Finance Director was unwilling to do anything about the issue. Inasmuch as Mazda Roswell caused this entire mess, I find their total disregard for taking any action to correct the matter completely unacceptable. More

Great at getting me the deal I needed. Very friendly and answered all my questions. I look forward to purchasing another auto her in the future. answered all my questions. I look forward to purchasing another auto her in the future. More

Bobby made my car buying experience a breeze. This was hands down the best car buying experience I've ever had. I would highly recommend Bobby to anyone who is in the market for a car. He was very thoroug hands down the best car buying experience I've ever had. I would highly recommend Bobby to anyone who is in the market for a car. He was very thorough, patient, and helpful. He made the process about me and was able to listen and get me exactly what I wanted. More

If you are lucky, you will get Jackson as your sales person. He is very thorough. He let me drive on all types of roads while explaining the features of the car in a way that is very understandable for person. He is very thorough. He let me drive on all types of roads while explaining the features of the car in a way that is very understandable for the average lay person. He is quite curtious as well as knowledgeable. More

Quick and smooth oil change. Everyone is very friendly and helpful. Loved the video explanation of what they were doing to my car. Waiting in the dealership is very pleasant. and helpful. Loved the video explanation of what they were doing to my car. Waiting in the dealership is very pleasant. More