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Ocean Mazda Roswell

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.7
3,783 Reviews
Ocean Mazda Roswell, serving Roswell, Atlanta, Sandy Springs, Marietta, and Alpharetta is proud to be an automotive leader in our community. Since opening our doors, Mazda of Roswell has maintained a solid commitment to you, our customers, offering one of the widest selections of new 2025 Mazda vehicles while maintaining a friendly and courteous staff to assist you with any question you may have. Whether you are in the market to purchase a new Mazda like the Mazda MX-5 Miata or the Mazda CX-90, a used/pre-owned vehicle, or if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit or are a first time car buyer, you can trust that Mazda of Roswell will get you into the automobile of your choice. Ocean Mazda Roswell's professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at (470)264-8869 if you have any questions.
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11185 Alpharetta Hwy

Roswell, GA

30076

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Showing 3,783 reviews

December 28, 2022

Very dishonest guy, look at your receipt closely he will sneak in some extra charges More

by skilfulborror
Recommend Dealer
No
Employees Worked With
Aleandro Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2022 -

Ocean Mazda Roswell responded

Thank you for sharing. Unfortunately, as your invoice states we don't generally accept refunds on Special Order Parts. That's because those warehouses charge restocking fees and there is a shipping cost to return them to the warehouse. Hopefully, you can appreciate us accepting the return in this scenario and just charging the restocking fee and paying the shipping cost on your behalf. I know it's not the ultimate resolution you are looking for but we believe we have stepped up to help. We have also forwarded your concern to the parts warehouse with your item. Please let us know if we can help with any future parts and service needs.

Dec 28, 2022 -

skilfulborror responded

This is not the first time I’ve received poor customer service from this clerk. Multiple times he has not applied my wholesale discount and I’ve had to come in person to handle because he has said he would refund on the phone but never does. I’m a regular customer that has spent several thousand dollars in your parts department and this is the first time I’ve refused to take a part I’ve ordered so this is extremely petty to charge this. Also, the part did not include the cover which I was told it would when I placed the order. It’s clear from this response that customers are not important so I’ll take my business elsewhere.

Dec 28, 2022 -

Ocean Mazda Roswell responded

We value your business. Please understand that we are facilitating your purchase with another entity. It's special order because we don't stock that part and have regular need for it. What we did to assist you was meant to show you how much we value your current and previous business. We are sorry that it either wasn't relayed well enough or enough in general to come across that way. Hopefully, you will still consider doing business with us in the future.

December 17, 2022

Great customer service nice shop Wonderful Christmas 🎄 Great price And Bahar is one of best and tap employment at this dealer she can answer all your questions about your shopping and you can trust t More

by KEYHAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Torres Ortiz, Bahar Hamidizadeh
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Dec 19, 2022 -

Ocean Mazda Roswell responded

Thank you for being a Mazda of Roswell customer! Bahar & the team are grateful for your support and look forward to seeing you at your next visit. Take care!

December 16, 2022

Great job Aaron! Our family loves purchasing from your dealership. Loving the Mazda 3 and superb customer service. More

by Gillisona
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Gillison Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2022 -

Ocean Mazda Roswell responded

Thanks to you & your family for trusting Mazda of Roswell with your business! Aaron & the team are happy to hear you're loving your Mazda3 and look forward to seeing you next time!

November 30, 2022

Xavier was great to work with. Low-key, knowledgeable, with a no pressure sales approach. Negotiating the deal was easy, and we drove off feeling that we received a fair price and More

by Sailaway3662
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Safdie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Ealy
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Dec 01, 2022 -

Ocean Mazda Roswell responded

Welcome to the Mazda family! We appreciate you trusting the Mazda of Roswell team with your purchase and are happy to hear that Xavier & Louis made the experience a great one for you. Enjoy your beautiful new CX-50 and please don't hesitate to reach out if we can be of service again in the future!

November 26, 2022

Great working with them; extremely helpful and giving me the direction to put together the deal that was best for me. This was my second purchase with them, and there will be a third! More

by bhp23esq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Torres Ortiz, Bahar Hamidizadeh
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Nov 28, 2022 -

Ocean Mazda Roswell responded

It was great working with you too! Thank you so much for coming back to Mazda of Roswell for another five-star purchase! We look forward to seeing you again and again!

November 25, 2022

Very clean and nice dealership. Everyone there goes above and beyond to help take care of you. More

by Joey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Sentell
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Nov 28, 2022 -

Ocean Mazda Roswell responded

We're so happy to hear it, Joey! Thank you for coming to Mazda of Roswell!

November 22, 2022

Service was great, I did not habve to wait long to be attended too and everyone was friendly as well as respectful. More

by Kareemg2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Green, Basil Uqdah, Jackson Sentell
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Nov 22, 2022 -

Ocean Mazda Roswell responded

Thank you for sharing your 5 stars! -Mazda of Roswell

November 21, 2022

The dealer takes their customers seriously and put passion in every detail. Mr Jackson has been instrumental in my decision to by my Miata More

by Castorbayron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Safdie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Sentell, Ricardo Torres Ortiz, Christine Jean Louis
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Nov 22, 2022 -

Ocean Mazda Roswell responded

Thank you for your 5 stars! We're so happy that Jackson was a huge asset to your recent visit to Mazda of Roswell! We look forward to seeing you next time!

November 16, 2022

Bahar was so encouraging and helpful. After having such a terrible experience at another dealership, I felt discouraged about my car buying experience.Bahar encouraged me to come in and I More

by crystal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Safdie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shyanna Banks, Bahar Hamidizadeh, Nicholas Mireles
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Nov 17, 2022 -

Ocean Mazda Roswell responded

Hi Crystal, We're glad Bahar was so helpful to you during your purchase experience! Everyone deserves to find the perfect vehicle and we're glad we could help you feel more at ease during the process! Thank you for being a Mazda of Roswell customer!

November 15, 2022

I am a returning happy customer. This is the second Mazda I purchase from this dealership in less than 7 months. Really pleased with how quickly Bahar responded to my inquiry that I More

by Daniela Ratcheva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Safdie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tytiana Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bahar Hamidizadeh
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Nov 16, 2022 -

Ocean Mazda Roswell responded

Daniela, thank you so much for trusting the Mazda of Roswell team with both of your recent vehicle purchases! We're happy to hear that Bahar, Tytiana & Luis provided you with excellent service and we'll be sure to share this wonderful feedback with them. Take care and we'll see you again next time!

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