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Ocean Mazda Roswell

Roswell, GA

4.7
3,782 Reviews
Ocean Mazda Roswell, serving Roswell, Atlanta, Sandy Springs, Marietta, and Alpharetta is proud to be an automotive leader in our community. Since opening our doors, Mazda of Roswell has maintained a solid commitment to you, our customers, offering one of the widest selections of new 2025 Mazda vehicles while maintaining a friendly and courteous staff to assist you with any question you may have. Whether you are in the market to purchase a new Mazda like the Mazda MX-5 Miata or the Mazda CX-90, a used/pre-owned vehicle, or if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit or are a first time car buyer, you can trust that Mazda of Roswell will get you into the automobile of your choice. Ocean Mazda Roswell's professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at (470)264-8869 if you have any questions.
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11185 Alpharetta Hwy

Roswell, GA

30076

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Showing 3,782 reviews

April 28, 2021

You always forget the free service we paid for when we buoght the car and charged us the full service fee. This happend already the last time around but was eventually caught at checkout after we asked f More

by BERNDKIEMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
the name on the invoice says Alehando Torres
April 28, 2021

We bought our Miata rf late in the day so maybe employees were tired and wanted to go home. Our salesperson was ok but the manager/finance person wasn’t very friendly. More

by EDGOLLUSCIO
Recommend Dealer
No
Employees Worked With
Phillip Alvim
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

Chris was knowledgeable, helpful and "non-pushy". I didn't feel pressured at all. He was willing to deal and I received a fair price for a car I loved. This is my first Mazda, but after this experience More

by jzamarra2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bourlakis
Apr 29, 2021 -

Ocean Mazda Roswell responded

We appreciate the great feedback about Chris and our team! Thanks for your business, from all of us here at Mazda of Roswell and we'll see you next time!

April 27, 2021

Aaron is the worst person I have ever had to deal with while purchasing a car. Chris & Luis come to a close second and third. Aaron constantly gaslights his customers, telling my mother & I that he ne More

by deewh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Gillison Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis, Chris Bourlakis, Brett Baker
Apr 27, 2021 -

Ocean Mazda Roswell responded

Thank you for taking a moment to share your experience. We truly wish we had looped you in during the lost/ electronic title process. It seems some things were not relayed to you and all your questions and concerns were not addressed. We would love to conference in yourself, your mom and management to make sure everything is addressed or resolved moving forward.

Apr 27, 2021 -

deewh responded

No, I’m very well looped in. I’m aware of everything that had occurred with the electronic title. That had nothing to do with the utter disrespect and incompetency of Aaron, Chris, & Luis.

Apr 27, 2021 -

deewh responded

The Mazda of Roswell received the physical title on April 6th. This has absolutely nothing to do with the electronic title. Y’all still are referring to it as lost despite the fact it was never lost. Aaron lied that I was using the wrong number to avoid accountability. He hung up in my face while I was still speaking. He has gaslighted both me & my mother. He implied that we are both delusional. Y’all keep saying that my mother failed to loop me in, instead of taking accountability for having so many employees working with us that y’all don’t know what’s going on. My mother and I are on the exact same page. Terrible they your response was still trying to blame us.

April 27, 2021

This dealership is good. They are definitely better than most I visited. Be prepared with your research to negotiate. They are reasonable when you present your facts. Stand your ground and make a reasona More

by LEAHARWELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanthony Mitchell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Ocean Mazda Roswell responded

Thank you for your feedback! We're glad to hear you can trust our team at Mazda of Roswell and we hope to work with you again in the future!

April 26, 2021

Aaron was incredibly nice and knowledgeable- he walked us through options and took the time to explain all Leo points about the car we wanted. And Louis handled all of our paperwork beautifully. We couldn’ More

by Julie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Gillison Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Safdie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Ocean Mazda Roswell responded

Julie, Thanks for the awesome review of Mazda of Roswell! We'll share this five-star rating with Aaron and Louis! We appreciate you coming to work with us and hope you love your new ride!

April 26, 2021

Great experience. Friendly sales people. Did not feel pressured at all. We reached an agreement quickly and the entire process was easy. Highly recommend to anyone looking for a new car. Check them out More

by SYANCY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown Manager name - I would give him 5 stars also, Basil Uqdah, LaDaezjah Warrens, Tyler Duffy
Apr 28, 2021 -

Ocean Mazda Roswell responded

Thank you for your confidence in Mazda of Roswell, and for your business. We are thankful to have you as a customer.

April 26, 2021

Very nice staff and facility. The text with video if the employee performing the inspection was a nice added feature. I will continue to use this dealership when in town. Thank you! More

by RB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Batey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Tran
Apr 28, 2021 -

Ocean Mazda Roswell responded

Thank you for this awesome review! We look forward to your continued business with us at Mazda of Roswell!

April 25, 2021

Awesome experience. Angelique, Anthony and Paula were great. I strongly recommend Mazda of Roswell; Mazda is my favorite car brand! Keep up the great work Mazda! More

by DPEREZ14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Farber, Angelique Warner
Apr 27, 2021 -

Ocean Mazda Roswell responded

Thank you for the 5-star review and recommendation of Mazda of Roswell! We cant wait to pass along your kind comments to our team!

April 25, 2021

Your sales person he is great in what he is doing. And the sales maneuver, every one looking out for me to get me the best deal and the car that will make me happy; this is my third car at your dealership More

by tinas2129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bourlakis
Apr 27, 2021 -

Ocean Mazda Roswell responded

We are so happy our Mazda of Roswell team earned your five stars. Thanks so much and enjoy your new ride!

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