Ocean Subaru of Fullerton

Had the pleasure of working with John Schilling. He professional and very knowledgeable about the Car and the brand.. He patiently answered all my questions, welcomed my family, and made sure I fel He professional and very knowledgeable about the Car and the brand.. He patiently answered all my questions, welcomed my family, and made sure I felt respected every step of the way. I really appreciated his follow-up after the sale, which showed genuine care. The dealership itself was just as impressive, friendly staff, a welcoming environment, and no pushy sales tactics, which I value the most. From start to finish, it was an excellent experience, and I’ll gladly recommend John and the Fullerton Subaru team to friends and family. More

Very professional, knowledgeable and courteous. No pressure from sales rep. Great deal, great vehicle, friendly atmosphere. If ever need another vehicle, there will be no hesitation to go back. No pressure from sales rep. Great deal, great vehicle, friendly atmosphere. If ever need another vehicle, there will be no hesitation to go back. More

Ocean Subaru, I find always professional and courteous in with the desire to make sure that the customer is happy with the desire to make sure that the customer is happy More

Service adviser Kasem Adoure is a true professional, courteous, and trustworthy. I am always pleased to do my business with him courteous, and trustworthy. I am always pleased to do my business with him More

Not satisfied with resolution on the tires issue. After multiple inspections since new by Ocean-unusual wear not reported or addressed. After multiple inspections since new by Ocean-unusual wear not reported or addressed. More

Had a wonderful experience at Ocean Subaru! Dropped off my car expecting hours of waiting, but first of all they offer pickup and drop off to your residence while you wait, and they were super Dropped off my car expecting hours of waiting, but first of all they offer pickup and drop off to your residence while you wait, and they were super speedy with my service appointment. They’re wonderful! More

We walked in wanting to learn about Subaru's EV offerings and drove out with a new Solterra. Very good experience. Adrian was remarkable; very informative, open and honest. Our rookie sales person was goo and drove out with a new Solterra. Very good experience. Adrian was remarkable; very informative, open and honest. Our rookie sales person was good, but a bit robotic (!). Finance was a bit pushy on the extended maintenance which we said "no" to twice, but eventually caved into him. More

Staff is amazing and the sales team was excellent and were patient with all the questions we had. were patient with all the questions we had. More

Dropping off my Forester was easy. Trey said there would be no problem getting me a ride back to the dealership. Trey sent someone to pick me up around 1:30, I was waiting out in 90° w Trey said there would be no problem getting me a ride back to the dealership. Trey sent someone to pick me up around 1:30, I was waiting out in 90° weather for the ride for at least 20 minutes. I tried to call Trey, others tried to contact him, but Noone could get ahold of him. A lady at subaru said she would send an emergency message to the service department to get someone to pick me up. Finally an Uber driver picked me up to drive 1 mile to the dealership. Also, supposedly the tech found a broken bracket on my Subaru. Noone else that I have taken my vehicle to has said anything about a broken bracket. I WAS SUPPOSED TO GET A CALL LAST WEDNESDAY TI LET ME KNOW MY BRACKET WAS IN AND TO SCHEDULE A REPAIR.,WHICH IAM NOT PAYING FOR, BUT NOONE HAS CALLED ME SAYING THE PART IS IN! THIS IS WHY I NEVER GO TO DEALERSHIPS WITH MY CAR. TERRIBLE SERVICE, AND THEY ALEAYS BREAK SOMETHING! More

Not happy that I had to bring it 3 time for them to finally check to see why the mileage is so bad. They say nothing other than it is a big vehicle with 4 wheel drive and a turbo. So 13.8 when it is ad finally check to see why the mileage is so bad. They say nothing other than it is a big vehicle with 4 wheel drive and a turbo. So 13.8 when it is advertised at 19 city. Not happ More