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Oklahoma City Volkswagen - Service Center

Oklahoma City, OK

4.4
884 Reviews
Call Service Center (405) 787-0433

884 Reviews of Oklahoma City Volkswagen - Service Center

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December 08, 2022

I came in with an emergency of my car not being able to start while already having to check out of my Airbnb and needing to go to Austin. Brian took me in immediately, got my car in, kept me updated on wha More

by kidalex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Dec 08, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Brian and our OKC VW team appreciate your kind feedback! We're so glad that your experience servicing at Oklahoma City Volkswagen was so easy and thank you for rating us five stars! Please be sure to visit us again! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 06, 2022

A little misunderstanding with my last review. This dealer is the place to bring your car. Courtesy service is what they strive for. Friendly and honest. Hard to find anymore. Thank you again More

by Traconeer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Dec 07, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor and our OKC VW team appreciate your kind feedback! Thank you for updating us on your experience! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 01, 2022

VERY PLEASED WITH SERVICE DEPT AND MY SERVICE REP BRIAN SMITH. AS USUAL HE WAS VERY EFFICIANT. More

by 1tdlcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Dec 02, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service! Your Advisor Brian and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 30, 2022

Honest and very generous. They told me what my car actually needed done. Very thorough with high quality of work. More

by windt95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Silvernail
Report | Print
Dec 01, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor and our OKC VW team appreciate your kind feedback! Thank you for taking the time to tell our team about your awesome experience! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 23, 2022

I always have the best service when I come in! From the day I bought my Jetta, it has been nothing but efficiency and professionalism. Brian is, hands down, the best person in that place. He knows More

by Mary Sellers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Nov 23, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Brian and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 23, 2022

All personnel of the Oklahoma City Volkswagen's service department are a pleasure to work with but must mention specifically Brian Smith who never fails to make sure everyone walks out satisfied. More

by trb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Nov 23, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Brian and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 22, 2022

Brian Smith has been the best advisor with the best customer service!! Happy to have my VW serviced here knowing it’ll be a smooth process. More

by Bailee Boisen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Nov 23, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Brian and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 12, 2022

Waited for first scheduled service at Okc VW. Honest courteous and timely service. Who could ask for more? More

by buddhaboyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Nov 14, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 09, 2022

Unacceptable lengths of time car was in the shop. Each time it has been 1 month or more. Have no confidence in the techs. People are always nice but I’m not coming to a VW dealership for polite staff More

by katielovestahoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Silvernail
Report | Print
Nov 09, 2022 -

Oklahoma City Volkswagen responded

It was a pleasure having you in our Oklahoma City service department. We wanted to take a little time to thank you for your recent visit to our Service Department. We are pleased to hear Matt met your expectations throughout the process. We thank you for taking the time to provide us with feedback that continuously helps our team improve all services! Our OKC VW team apologizes for not meeting your expectations promptly. We at Oklahoma City Volkswagen work rigorously around the clock to overcome continuous supply delays affecting the timeline needed to complete repairs. As the automotive supply chain has witnessed slow improvements in these delays, we are at the mercy of suppliers. Our team at Volkswagen OKC is here to reassure you of any future services needed and will work hard to earn your 5-star mark on your next visit! We are always here to serve you, and Thank you for your visit! “Servicing You and Nothing Else!” Your Team at Oklahoma City Volkswagen!

November 01, 2022

Matthew (Matt) in the service department was incredibly kind and helpful. I felt well taken care of. More

by BRENDON.MATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Silvernail
Report | Print
Nov 02, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor, Matt, and our OKC VW team appreciate your feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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