If I had the choice to avoid giving one star, I would have. This place is a joke. It took nearly 3 months to get my title, and of course it was the banks fault the entire time. I had to drive across town multiple times to the dealership to complete something they either forgot before I drove off the lot in June, or to fix an error they had made. I finally received my title today (still not accurate as my address is incorrect on it) and took it to the tag agency only to get hit with a large late penalty. When I reached out to VW about getting reimbursed, it was a big far NO. They have been giving me the run around for months now, and not once did they offer to fill up my gas tank for my inconvenience, and now they won't even reimburse me the money their business and partners cost me today. I'll never do business with this joke of a dealership again, and I suggest you steer clear as well, unless you enjoy being inconvenienced and stolen from.