Oklahoma City Volkswagen - Service Center
Oklahoma City, OK
884 Reviews of Oklahoma City Volkswagen - Service Center
Took my car in for an oil service because the dealership said it's been a while and it needed it. When we got there we were told we have used up our two oil changes under the maintenance warranty and we ne said it's been a while and it needed it. When we got there we were told we have used up our two oil changes under the maintenance warranty and we needed to pay for the oil change. For some reason this car had its oil changed at 5k and 8k miles. If it wasn't the car saying it needed constant service it didn't need it was the dealership contacting me for constant service it didn't need. The car had 13k miles on it and should have needed one oil change by now....it has had three. On top of that my check engine light came on during the ride home, turns out the oil fill cap wasn't screwed on, and whoever filed up the wiper fluid got half of it all over the engine bay.. I'll be taking my car somewhere else for service from now on. More
Awesome Brian help me out and awesome service, will come back to get my car service with Volkswagen dealership. Also this was my first time to visit. back to get my car service with Volkswagen dealership. Also this was my first time to visit. More
Quicker than I thought it was going to be. Efficient shuttle from the dealership and back. There was an issue when I left and they were able to get it temporarily fixed. shuttle from the dealership and back. There was an issue when I left and they were able to get it temporarily fixed. More
Great service department, friendly people , the work to be done was explained, very professional people , I feel confident in the team at Oklahoma City Volkswagen, they are awsome ! be done was explained, very professional people , I feel confident in the team at Oklahoma City Volkswagen, they are awsome ! More
Tammy is who I have every time my husband or I bring my car in. She is very helpful, incredibly nice and takes great care of us!! Everyone in the service department are just as helpful and nice as well! car in. She is very helpful, incredibly nice and takes great care of us!! Everyone in the service department are just as helpful and nice as well! More
Tammy is always professional and takes excellent care of my car and makes sure that it gets the service that is necessary in a timely manner. I have been coming here for close to 14 years and really apprec my car and makes sure that it gets the service that is necessary in a timely manner. I have been coming here for close to 14 years and really appreciate this level of care for my car. More
Great service and communication, especially with the provided videos and explanations. Much better than any experience I ever had at Fowler in VW. Will never return to them. OKC VW was top notch. provided videos and explanations. Much better than any experience I ever had at Fowler in VW. Will never return to them. OKC VW was top notch. More
Quick and friendly service. My needs were met 100% Also picked up a freshly washed car, so that was nice. Loved being able to pick and choose service recommendations from my phone. Thank you! picked up a freshly washed car, so that was nice. Loved being able to pick and choose service recommendations from my phone. Thank you! More
Service writer helped in every way possible, and was cost conscious/aware. The work was done proper and I appreciated the courtesy and convenience of the overall transaction. conscious/aware. The work was done proper and I appreciated the courtesy and convenience of the overall transaction. More