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Oklahoma City Volkswagen - Service Center

Oklahoma City, OK

4.4
884 Reviews

884 Reviews of Oklahoma City Volkswagen - Service Center

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May 31, 2021

Took my car in for an oil service because the dealership said it's been a while and it needed it. When we got there we were told we have used up our two oil changes under the maintenance warranty and we ne More

by brianjarvis91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Smith, Tammy Chadwick
Jun 17, 2021 -

Oklahoma City Volkswagen responded

Thank you, Brian. Management will be in touch. wecare@okcvw.com

May 25, 2021

Awesome Brian help me out and awesome service, will come back to get my car service with Volkswagen dealership. Also this was my first time to visit. More

by huaracha56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
May 25, 2021 -

Oklahoma City Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

May 25, 2021

Quicker than I thought it was going to be. Efficient shuttle from the dealership and back. There was an issue when I left and they were able to get it temporarily fixed. More

by tcw1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
May 26, 2021 -

Oklahoma City Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

Jun 10, 2021 -

tcw1982 responded

I was expecting a follow up call on a part coming in, was that still going to come in or is it considered fixed?

May 24, 2021

Great service department, friendly people , the work to be done was explained, very professional people , I feel confident in the team at Oklahoma City Volkswagen, they are awsome ! More

by LORETTA.PERHANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Tammy Chadwick
May 24, 2021 -

Oklahoma City Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team, Loretta! We're glad to hear we delivered such a great experience, and all of us here at Oklahoma City Volkswagen are glad to have you as a customer! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

May 20, 2021

very helpful show me car and what was going to be fix I was very happy got my car in fast I will come again for service More

by dbkemerley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Smith
May 21, 2021 -

Oklahoma City Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oklahoma City Volkswagen! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

May 13, 2021

Tammy is who I have every time my husband or I bring my car in. She is very helpful, incredibly nice and takes great care of us!! Everyone in the service department are just as helpful and nice as well! More

by kortnylynnm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Tammy Chadwick
May 13, 2021 -

Oklahoma City Volkswagen responded

Thank you for your review and kind words for Tammy. We appreciate your business and our team looks forward to serving you again soon! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

May 12, 2021

Tammy is always professional and takes excellent care of my car and makes sure that it gets the service that is necessary in a timely manner. I have been coming here for close to 14 years and really apprec More

by CBROGAN685
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Tammy Chadwick
May 12, 2021 -

Oklahoma City Volkswagen responded

Thank you for sharing your thoughts about your experience with Oklahoma City Volkswagen. We appreciate your business and hope to see you again soon! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

May 04, 2021

Great service and communication, especially with the provided videos and explanations. Much better than any experience I ever had at Fowler in VW. Will never return to them. OKC VW was top notch. More

by aaronsmathers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
May 04, 2021 -

Oklahoma City Volkswagen responded

Thank you so much, Aaron, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oklahoma City Volkswagen. Please don't hesitate to reach out if you need anything else. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

May 04, 2021

Quick and friendly service. My needs were met 100% Also picked up a freshly washed car, so that was nice. Loved being able to pick and choose service recommendations from my phone. Thank you! More

by gabbylong7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Chadwick
May 04, 2021 -

Oklahoma City Volkswagen responded

Gabby, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

May 04, 2021

Service writer helped in every way possible, and was cost conscious/aware. The work was done proper and I appreciated the courtesy and convenience of the overall transaction. More

by RHAYS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
May 04, 2021 -

Oklahoma City Volkswagen responded

Thank you for your business and this review. We're happy to hear Brian and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

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