Oklahoma City Volkswagen - Service Center

Brian did a great job. I called if he had a tire for our 2017 Audi that no one else had. I now know that I should have called him first. AAA picked up my car around 2:00PM and at 3:45 he called and told m 2017 Audi that no one else had. I now know that I should have called him first. AAA picked up my car around 2:00PM and at 3:45 he called and told me it was ready. Not only was it ready but it was washed and wiped dry. The ending of a day that I thought was going to be a nightmare. More

My Service Advisor was Brian Smith. As usual, Brian was polite, fast, and AMAZING! He ensured my car received the maintenance it needed, and advised of what to expect at the next interval. I have ABSOLUTE polite, fast, and AMAZING! He ensured my car received the maintenance it needed, and advised of what to expect at the next interval. I have ABSOLUTE TRUST in Brian's recommendation and in OKC VW - they always take care of my cars. Please ensure Brian knows he's very appreciated and I'm grateful for his Knowledge, Experience, Professionalism, and Excellent Customer Service skills!!! More

I always get the best service and love that I get a video from the shop showing exactly where the concerns are. Best service I’ve ever had. from the shop showing exactly where the concerns are. Best service I’ve ever had. More

I purchased my vehicle used from another dealership. I began having issues with the vehicle and had to have it towed to Oklahoma City Volkswagen in the wee hours of the morning. Once I called them, everyt began having issues with the vehicle and had to have it towed to Oklahoma City Volkswagen in the wee hours of the morning. Once I called them, everything was seamless and easy after that. I really appreciated the contact via text as I was sick and quarantined at the time. I want to thank Tammy for being my point of contact and Javier V for being my technician! Since getting my car back I have had zero issues, I will definitely be a return customer! More

I appreciate Brian! He’s always so easy to work with and patient with all my questions. Happy New Years to everyone in the service center! patient with all my questions. Happy New Years to everyone in the service center! More

They were great. They sent me a video of the inspection that was performed explaining what the issue was and had it fixed that day. that was performed explaining what the issue was and had it fixed that day. More

Received everything that I needed and more! Hate being out anywhere now days but Brian quickly helped me get key fob batteries changed and plugged a tire. out anywhere now days but Brian quickly helped me get key fob batteries changed and plugged a tire. More

Brian was amazing. Got me taken care of quickly. Brian and Carly explained what I needed to get my car fixed in a way that was easy to understand. and Carly explained what I needed to get my car fixed in a way that was easy to understand. More

the best, went in and got a tune up and got out in no time! always bringing my car here with the service and the people are there to help you with anything specific about your car. shout out to Matt Silv time! always bringing my car here with the service and the people are there to help you with anything specific about your car. shout out to Matt Silvernail for getting me a discount on a Volkswagen Golf Hat 💪👍🔥🔥🔥🔥 More