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Oklahoma City Volkswagen - Service Center

Oklahoma City, OK

4.5
846 Reviews

846 Reviews of Oklahoma City Volkswagen - Service Center

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January 26, 2020

My experience with your dealership was very positive. The service personnel were very knowledgeable and personable and kept me informed on the progress the technician was making on my vehicle. The print out More

by DWBLUEHORSE23
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Chadwick, Antonio Nieto
January 23, 2020

Awesome. Excellent. Timely. Very good. Thus far I have had nothing but excellent and timely service from this dealership. Brian Smith is an outstanding technician and knows me and my car by More

by stevenbrant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Nieto
Jan 23, 2020 -

Oklahoma City Volkswagen responded

Stevenbrant, thank you for the 5-star review. Brian and Antonio understand the importance of great customer service and experience. We appreciate your continued support and it is our promise to continue to meet your expectations and needs. Again, thank you for trusting OKC VW for your automotive needs.

January 22, 2020

Excellent customer service! Brian Smith was very helpful as usual! I've been a loyal customer since 2003 and have been very pleased with the service on my 6 vehicles! More

by ANDY.WILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Nieto
Jan 23, 2020 -

Oklahoma City Volkswagen responded

Andy, thank you for the kind words and 5-star review. @ Oklahoma City Volkswagen it is our purpose to provide superior service and experience. Since the change in ownership in 2017 it is our goal to continue to meet the expectations of past and current customers. Our entire team @ Oklahoma City Volkswagen adhere to our philosophy of it is not just about selling and servicing automobiles, it is HOW we do it. Brian, Antonio, and the award winning team in our service department understands and values the importance of GREAT customer service. Thank you for the continued support and being apart of the OKC VW Family!

January 21, 2020

Not just one of the more surprisingly enjoyable relationships among auto dealers (in my 77 years on this earth), but of ANY retail business! I feel affirmed, not simply as a customer, but as a hu More

by DOCWADE43
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Chadwick, Antonio Nieto
Jan 21, 2020 -

Oklahoma City Volkswagen responded

Thank you very much for the kind words and 5-star review. At Oklahoma City Volkswagen it is our purpose to provide superior service and experience. Tammy, Brian, and Antonio understand and value the importance of our purpose and adhere to our philosophy-that it is not just about selling & servicing automobiles, it is HOW we do it. On behalf of our ENTIRE OKC VW team, thank you for trusting us with your automotive needs. Oklahoma born, locally owned, and FAMILY operated. We are proud to have you being apart of our OKC VW family.

January 20, 2020

Oil change & tire rotation Always polite, fast, and ready when promised. Oklahome City Volkswagen is awesome. I would recommend their products and service to all my friends. More

by SHARKEY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Nieto
January 20, 2020

Good and Fast Service Good Service, usually very quick in getting car back. Like the Videos that are texted about the car, nice feature. Friendly Employees. Get good a More

by ANETTE001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lady at the front desk , Justin Harder, Dave Beauclaire
Jan 20, 2020 -

Oklahoma City Volkswagen responded

Anette001, thank you very much for the 5-star review. At Oklahoma City Volkswagen it is our purpose to provide SUPERIOR service and experience. Our award winning team understand and values the importance of taking care of our customers while adhering to our philosophy of it's not just about selling and servicing automobiles, it is HOW we do it. Thank you for trusting Oklahoma City Volkswagen for you automotive needs.

January 20, 2020

Great dealership. Love the service department. I really like the video of the service that was done and the inspection that is performed every time your car is serviced. More

by MATTMINTON1
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Beauclaire
Jan 21, 2020 -

Oklahoma City Volkswagen responded

Thank you for the awesome review. At Oklahoma City Volkswagen it is our purpose to provide a superior service and experience. Brian and Dave understand and value the importance of great service and adhering to our philosophy; it is not just about selling and servicing cars, it is HOW we do it. On behalf of our entire OKC VW team thank you for trusting us for your automotive needs. Oklahoma born, locally owned, and FAMILY operated!

January 20, 2020

Oil change, tire rotation & alignment Brian is always helpful when I bring in my wife's car for service. He is pleasant and helpful. I appreciate him taking good care of me & our car. T More

by JLKILMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

Oklahoma City Volkswagen responded

Jim, thank you for the great review. At Oklahoma City Volkswagen it is our purpose to provide superior service and experience. Brian and team value and understands the importance of great customer service while adhering to our philosophy of not just selling and servicing automobiles, it is HOW we do it. Thank you for trusting OKC VW, Brian, and all of our Certified VW technicians for your automotive needs. We are Oklahoma born, locally owned, and FAMILY operated. Thank you for being apart of the OKC VW family!

January 17, 2020

Free Tire Rotation Everyone was super nice. I really liked that they email you a video to review. The only thing I think they should do that I have done at several othe More

by rachel.smith.okc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2020 -

Oklahoma City Volkswagen responded

Rachel, thank you for the 5-star review.. It is our purpose to provide superior service and experience. Our video multi-point inspection is a key tool for our team to execute our purpose and philosophy of being transparent; it's not just about selling and servicing automobiles, it is HOW we do it. Our team has been notified that at your next visit to make sure your expectations are fully met. Furthermore, and even with the 5-star review, our team will have a complimentary FULL detail for you. Thank you so much for trusting OKC VW for your automotive needs.

January 17, 2020

OKC VOLKSWAGEN Always provides the Best Customer Service OKC VOLKSWAGEN Always provides the Best Customer Service and has the Highest Quality of Technicians ready to tackle any job the comes to their shop. More

by NYC3392
Recommend Dealer
Yes
Employees Worked With
Sheila Thompson, Tammy Chadwick
Jan 20, 2020 -

Oklahoma City Volkswagen responded

Thank you for the 5-star review. Our purpose @ OKC VW is to provide superior service and experience. Our award winning Service team takes maintaining your Volkswagen to a whole new level with our video multi-point inspection from Certified VW technicians. Tammy and Sheila understand and value the importance of Superior service. Thank you for trusting Oklahoma City Volkswagen with you automotive needs.

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