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Olathe Dodge Chrysler Jeep RAM

Olathe, KS

4.1
6,747 Reviews

15500 W 117th Street

Olathe, KS

66062

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Showing 6,747 reviews

January 23, 2024

In the end it seems to have been fixed. We'll see. Your stupid texting solution is pathetic which leads to terrible communication. I received no status reports and then learned late afterno More

by msewalson
Recommend Dealer
No
Employees Worked With
Joshua Scudder, Joshua Scudder
Jan 24, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review. We sincerely apologize for any frustration or inconvenience that occurred throughout your experience. Your feedback is appreciated and will be utilized to help us improve our communication moving forward. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Tony Acock - Service Manager - 9137803700

January 23, 2024

They were nice and efficient with the work they provided. My oil change was fine. More

by da200234
Recommend Dealer
Yes
Employees Worked With
Kassidy Kroesen, Kassidy Kroesen
Jan 24, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi! Thank you for taking the time to share your feedback! We're delighted to hear that you had a positive experience with our service. Customer satisfaction is our top priority, and we're glad to know that your oil change went smoothly at Olathe Dodge Chrysler Jeep Ram!

January 20, 2024

Very polite and quick service. Got me right in without appt and gladly helped with additional questions More

by rmeyer5369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Acock
Jan 22, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know you had a positive experience with our team at Olathe Dodge Chrysler Jeep Ram. We always aim for efficient and friendly service! Thanks for the review!

January 19, 2024

Waited for service person when setting appt and returning for an appt, with 10 am appt was told it would take an hour for someone to look at my car, was told I would get 10% off and more like 7%...need to lo More

by tbutler003
Recommend Dealer
No
Employees Worked With
Rainer Moje, Rainer Moje
Jan 19, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

I'm sorry to read about your recent experience with us. We aim for efficiency and transparency in all our interactions, so it's disappointing to see we've missed the mark here. I'd like the opportunity to look into this further and address any billing concerns you may have - please feel free to reach out at your earliest convenience. Thank you, Tony Acock - Service Manager - 9137803700

January 18, 2024

Everything went very smooth. Sales & Finance was very knowledgeable & answered all my questions. More

by kcgal2
Recommend Dealer
Yes
Employees Worked With
Benjamin
Jan 18, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for trusting the Olathe Dodge Chrysler Jeep Ram team with your business! We appreciate you taking the time to share your experience and hope we have the privilege of working with you again in the future!

January 18, 2024

This dealership was very friendly and fast. They took a chance to help my family when we were in need. I highly recommend this dealership and Mike Powers More

by jwmayfield213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Lawyer, Mike Powers, Daryl Posey
Jan 22, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi JW Mayfield! We're glad to know that our team at Olathe Dodge Chrysler Jeep Ram was able to assist you in a time of need. We'll pass your recommendation and kind words on to Mike!

January 17, 2024

Had my car for 2 weeks and after paying for repairs the car is not fixed. Towing it back to dealership. Very difficult to speak with anyone live. Forced to communicate through text More

by acepi007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kassidy Kroesen
Jan 18, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

I'm sorry to learn about the issues you're experiencing with your car and communication. We strive for efficient service and clear communication, so this is concerning to read. Please reach out directly so we can address these matters promptly - our aim is always customer satisfaction. Thank you, Tony Acock - Service Manager - 9137803700

January 17, 2024

The service department has gotten better over time in the past 2.5 years. The communication with their customers has gotten better, and the arrogance that was before has almost all left. It's becoming a deal More

by nick.hammler
Recommend Dealer
Yes
Employees Worked With
Shawn King, Shawn King
Jan 17, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Nick, it's great to know that you've noticed improvements in our service team at Olathe Dodge Chrysler Jeep Ram. We're always working on enhancing the customer experience and your feedback is valuable for us. Thank you for your loyalty! We'll see you next time. Safe travels!

January 17, 2024

Great customer service. Sean works hard to take care of our needs. Thank you again! More

by meyertruckcenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn King, Kassidy Kroesen
Jan 17, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the five-star review and kind words about Sean from our service team at Olathe Dodge Chrysler Jeep Ram! We'll see you next time!

January 17, 2024

Customer service is terrible. Will never use them again for my auto needs. This last visit was your 3rd strike. If asked I will recommend people do not use this dealership for More

by Chuck.Manganiello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendrick Lintecum
Jan 18, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review, Chuck. I'm sorry to hear that your experiences with our team have fallen short of expectations. If there's any specific feedback you'd like to share or outstanding concerns you'd like to discuss, please feel free to contact me directly. Respectfully, Tony Acock - Service Manager - 9137803700

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