Olathe Dodge Chrysler Jeep RAM
Olathe, KS
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In the end it seems to have been fixed. We'll see. Your stupid texting solution is pathetic which leads to terrible communication. I received no status reports and then learned late afterno We'll see. Your stupid texting solution is pathetic which leads to terrible communication. I received no status reports and then learned late afternoon it hadn't been looked at. So I had to leave it another night. It should have been communicated sooner. I tried to text at 3 and then called and was put in your messaging system. I didn't get a respond until 4:40 on Friday. That upset me. More
Waited for service person when setting appt and returning for an appt, with 10 am appt was told it would take an hour for someone to look at my car, was told I would get 10% off and more like 7%...need to lo for an appt, with 10 am appt was told it would take an hour for someone to look at my car, was told I would get 10% off and more like 7%...need to look at bill as I may have been charged a fee for using a credit card, I would have paid differently... not happy More
This dealership was very friendly and fast. They took a chance to help my family when we were in need. I highly recommend this dealership and Mike Powers They took a chance to help my family when we were in need. I highly recommend this dealership and Mike Powers More
Had my car for 2 weeks and after paying for repairs the car is not fixed. Towing it back to dealership. Very difficult to speak with anyone live. Forced to communicate through text car is not fixed. Towing it back to dealership. Very difficult to speak with anyone live. Forced to communicate through text More
The service department has gotten better over time in the past 2.5 years. The communication with their customers has gotten better, and the arrogance that was before has almost all left. It's becoming a deal past 2.5 years. The communication with their customers has gotten better, and the arrogance that was before has almost all left. It's becoming a dealership that everyone is going to want to bring their business to. There are small things that could be better, but I'm sure it will just take a bit more time. More
Customer service is terrible. Will never use them again for my auto needs. This last visit was your 3rd strike. If asked I will recommend people do not use this dealership for Will never use them again for my auto needs. This last visit was your 3rd strike. If asked I will recommend people do not use this dealership for anything. More








































