Olathe Dodge Chrysler Jeep RAM

Very informative I had a good experience overall at Olathe jeep. Very nice people. Both Helpful and thorough. Olathe jeep. Very nice people. Both Helpful and thorough. More

I was told to bring my car in for a recall. It has already been inspected, but the parts were not previously available. I dropped it off the night before. It was late the following day when I c It has already been inspected, but the parts were not previously available. I dropped it off the night before. It was late the following day when I called back to check on progress. They had not yet taken it to the shop. Then, within 30 minutes they texted to tell me I could pick it up. When I did and inquired about the recall work they said they didn't do anything because the car didn't need it- which was very frustrating and mixed information. I continue to get texts from Jeep to take my car in to address the recall. More

It was good, the attention improved! They solved the problem with my car! improved care They solved the problem with my car! improved care More

This is my second purchase of a new truck in in 9 years. Always had a very positive experience. Always had a very positive experience. More

I made an appointment online for replacement ofvan indicator bulb and grinding noise in front left wheel when turning. The appointment was for 11 AM. I had hoped to wait, but due to having to care for indicator bulb and grinding noise in front left wheel when turning. The appointment was for 11 AM. I had hoped to wait, but due to having to care for my husband who has Parkinson's I agreed to leaving the van. I checked in with Stan at 4:20 pm having not gotten any update. I was told that the tech had not looked at my vehicle at all. I was told that 'waiters' got priority and that appointments were'pushed back'. Strangely enough, after I explained my need for the vehicle, the tech was able to replace the bulb and let me know I needed front breaks. I agreed to leave the vehicle overnight since I watch my 2 granddaughters (2 years old and 7 months old) and needed the safety seats as well as my husband's rolling walker that I had left in the van thinking I would have it back by that evening. The repairs were ultimately completed a little earlier than projected on the second day. More

I needed the oil changed and fluids checked and the tires rotated. It took almost 4 hrs rotated. It took almost 4 hrs More

I brought my Jeep into the dealership for a few repairs and to have some keys programmed to the vehicle. They made the appropriate repairs and were able to program a few extra keys for me. I had a great ex and to have some keys programmed to the vehicle. They made the appropriate repairs and were able to program a few extra keys for me. I had a great experience. More

Quick, friendly service in the Express Service lane. Love that. Always count on being out in an hour or so. Love that. Always count on being out in an hour or so. More

My Wangler JL was having issues starting in cold weather, I told them as clearly as possible that it acts like the AUX battery is having issues (and that I replaced my main battery before taking it in). when I told them as clearly as possible that it acts like the AUX battery is having issues (and that I replaced my main battery before taking it in). when the temperatures dip below freezing, my wrangler would start to turn over for half a second and then my dash goes dark and I lose all power. I was charged for an electrical diagnosis where I was told my keyfob was the issue (which still doesn't make too much sense to me as car/starter would turn over) and its battery was replaced on it, but when the weather got cold again I noticed the issue was not fixed. I tried my second fob, and even swapped the battery between the fobs and my car would NOT start. I just found a post on a wrangler forum on how to bypass the aux battery and now my car starts up with no issue (in below zero temps).I'm not a mechanic (that's why I took it to you all) and I understand intermittent issues like mine are hard to diagnose, but I can't help but feel like I wasted both my time and money taking it in to get serviced only for experts to misdiagnose something so poorly, while I (who is very much not an expert) properly diagnose and 'fixed' it. (PS: the manager was great though) More

It took 4 hours to change oil and rotate the tires. Very frustrating? It sucked Very frustrating? It sucked More