Olathe Dodge Chrysler Jeep RAM

Was so helpful and got me checked in and in a rental right away! Was very attentive and kept me updated the whole time. Was very pleased with my service right away! Was very attentive and kept me updated the whole time. Was very pleased with my service More

5 Awesome! Everyone was very friendly and helpful Awesome! Everyone was very friendly and helpful. I told them what I was looking for and they found a perfect t Everyone was very friendly and helpful Awesome! Everyone was very friendly and helpful. I told them what I was looking for and they found a perfect truck for me. More

Took our jeep into the dealer to have a steering stabilizer replaced, 2 days later I get a call confirming that but needed to order the parts. I call and text 2 days later to find out the timeline a stabilizer replaced, 2 days later I get a call confirming that but needed to order the parts. I call and text 2 days later to find out the timeline and get no response so I go to the dealer and they say it’s 45 days to get parts. I asked if they would use an aftermarket part and they say no so I ask to take our jeep somewhere else that would. They then charge me for a diagnostic check even though I told them the problem. More

Bent over backwards to help me. Very knowledgeable with all the new Tech stuff. I feel I can call and get help anytime. Very knowledgeable with all the new Tech stuff. I feel I can call and get help anytime. More

The whole experience was perfect. The person helping was courteous and helpful. The service was quick and efficient. The person helping was courteous and helpful. The service was quick and efficient. More

We always have an excellent experience with Olathe Dodge. Service rep. Kassidy was a little condescending to the point of almost being rude. Service rep. Kassidy was a little condescending to the point of almost being rude. More

Lack of communication. Charges for diagnostics when I already knew the battery was dead. Car sat at the dealership for three days without any work being done & without anyo Charges for diagnostics when I already knew the battery was dead. Car sat at the dealership for three days without any work being done & without anyone from the dealership calling to update me on my car. More

Na Let customers know about the upcharge of 3 % to use credit card payment before customer pays. Also attach mileage sticker to windshield when changing oil credit card payment before customer pays. Also attach mileage sticker to windshield when changing oil More

Kassidy was excellent good communications. However, took 2 hours for oil change. Done don't ask for more However, took 2 hours for oil change. Done don't ask for more More

Brought vehicle in for recall and to check a leak. Was charged over $225 for diagnostics without being told it would be that much Was charged over $225 for diagnostics without being told it would be that much More