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Olathe Dodge Chrysler Jeep RAM

Olathe, KS

Overview
Reviews
4.1
6,747 Reviews
Call Dealership (913) 298-8939
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15500 W 117th Street

Olathe, KS

66062

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warranty email Jacob Todd damage Per sales person defect

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Showing 6,747 reviews

January 13, 2024

Ritchie was great My salesman was very polite and helpful. He was informative and knowledgeable. More

by Klambie70
Recommend Dealer
Yes
Employees Worked With
Daryl Posey, Daryl Posey
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Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We really appreciate you taking the time to leave Olathe Dodge Chrysler Jeep Ram this awesome review, thank you!

January 13, 2024

They are taking care of several warranty items. Back window, infotainment system, and other tithings. More

by Zazajdh
Recommend Dealer
Yes
Employees Worked With
Kayla Eagles
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Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to be able to assist with your warranty items at Olathe Dodge Chrysler Jeep Ram. Thanks for trusting us with your vehicle's needs!

January 13, 2024

Service reps were great Actual maintenance done to my truck poor Will not be back More

by mrb_basketball_33
Recommend Dealer
No
Employees Worked With
Kassidy Kroesen, Kassidy Kroesen
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Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We are sorry to hear you weren't satisfied with your service. We'd like to hear more about this visit and direct the feedback to the right people for future training purposes. Please reach out when you have the time to discuss this with us directly. Thank you, Tony Acock - Service Manager - 9137803700

January 13, 2024

Customer service is always top notch. Fast and friendly. For these two reasons I drive a little farther and pay a little more. More

by bcloyd1
Recommend Dealer
Yes
Employees Worked With
Chris Sebelski, Chris Sebelski
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Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're so glad to know that our top-notch customer service at Olathe Dodge Chrysler Jeep Ram is worth the extra drive for you! We appreciate your support and look forward to seeing you next time. Safe travels!

January 13, 2024

Chris was very helpful and knowledgeable about how to help my situation. Gave me the best experience I've had at Dodge Dealership besides when I bought the car from your place. More

by davinitypeyton
Recommend Dealer
Yes
Employees Worked With
Chris Sebelski, Chris Sebelski
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Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Peyton, we're glad to know Chris was able to assist you effectively at Olathe Dodge Chrysler Jeep Ram. Thanks for your feedback and for choosing us once again!

January 13, 2024

I've already done this once in a survey and an email. My experience was terrible. More

by dwaynecrrll
Recommend Dealer
No
Employees Worked With
Kassidy Kroesen, Kassidy Kroesen
Report | Print
Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to hear about that and hope you will reach out to us to discuss these concerns in more detail. We want to help resolve any issues and ensure a five-star experience next time. Thank you, Tony Acock - Service Manager - 9137803700

January 13, 2024

We have been waiting several weeks on a part for a brand new grand Cherokee. Very frustrating. More

by hegartydavid2
Recommend Dealer
No
Employees Worked With
Kassidy Kroesen, Kassidy Kroesen
Report | Print
Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi David, We're disappointed to hear you feel this way and we appreciate your patience with us. We strive to provide the best care to our customers during staffing and product shortages. We encourage you to reach out directly to discuss this experience and find a resolution. Thank you, Tony Acock - Service Manager - 9137803700

January 13, 2024

Always courteous service. It took an extremely long time for an oil change, due to some difficultly from bolts being stripped at the previous visit. I'm not sure of the detail More

by KathyRN73
Recommend Dealer
Yes
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January 13, 2024

I had to come pick my car up on Friday without anyone looking at it and bring it back on Monday More

by RCARBAH
Recommend Dealer
No
Employees Worked With
Rainer Moje, Rainer Moje
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Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi, We're sorry to hear about this experience. We welcome the opportunity to resolve these concerns and regain your confidence in us and hope you will reach out when you have the chance. Thank you, Tony Acock - Service Manager - 9137803700

January 13, 2024

Smooth experience Get done Fast comparing with different dealerships Parts most of the time is available Easily you can drop off your vehicle More

by Alaataha5588
Recommend Dealer
Yes
Employees Worked With
Shawn King, Shawn King
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Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know you had a smooth and efficient experience at Olathe Dodge Chrysler Jeep Ram. We strive to keep parts available and make the process as convenient as possible for our customers. Thanks for your review!

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