Olathe Dodge Chrysler Jeep RAM
Olathe, KS
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It seemed like an inconvenience when I pulled in at 3:30. Yet,I had an appointment the week prior & electricity was out.. no one bothered to call me & reschedule, waited for me to gather all my stuff then sa Yet,I had an appointment the week prior & electricity was out.. no one bothered to call me & reschedule, waited for me to gather all my stuff then sauntered over to tell me. So I can be inconvenienced but showing up at the express line more than an hour before closing is an inconvenience to the dealership? Ended up taking over 2 hours. Apparently the tech had to leave. Even during check out I was 'put on hold' so he could check in another customer who was dropping off his car, making me wait even longer. Not sure if it's because I'm a woman but really didn't feel valued. I grew up around cars.. my dad worked at Chrysler for 35 years & we did most of our own repairs..so I really don't appreciate being treated like an inconvenience who knows nothing. More
Great service when there, but leaked oil for a few days after. Tried to reach service dept on the phone, horrible automated system... Kept getting rerouted, no answers after. Tried to reach service dept on the phone, horrible automated system... Kept getting rerouted, no answers More
Fast, friendly and answer my questions. Fast and friendly service. Luke answered all my questions and provided me with the information I needed. Fast and friendly service. Luke answered all my questions and provided me with the information I needed. More
I went in for an oil change and tire rotation. I had to immediately return to the dealership because the right front wheel was not on correctly and the truck was shaking. It was a safety hazard. I had to immediately return to the dealership because the right front wheel was not on correctly and the truck was shaking. It was a safety hazard. More








































