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Olathe Dodge Chrysler Jeep RAM
Olathe, KS
6,107 Reviews
Here at Olathe Dodge Chrysler Jeep Ram, our service and reputation defines who we are as a dealership. Our goal is to reach our community and be able to offer quality service for everyone. With more than 1,000 vehicles on 17 acres, we have the largest inventory in Kansas. Our Express Lane offers appointment free oil changes. We have the Midwest’s largest service center to take care of any problem, big or small. We have a staff of friendly individuals dedicated to customer satisfaction. We look forward to working with and respecting YOU, the customer! We are located at 15500 W 117th St, Olathe, KS 66062.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 6,107 reviews
April 10, 2025
Extremely slow. Went in for a scheduled oil change and it took approximately two hours- an hour after they told me it was almost done. When I went to ask if it wou Went in for a scheduled oil change and it took approximately two hours- an hour after they told me it was almost done. When I went to ask if it would be much longer I saw the tech just standing by my running vehicle talking to someone and then it was suddenly ready to go. This service was included with my vehicle purchase but honestly I may not go back for the last included one. I also hate the air filter upsell they pull every time you go in for service. Suggest it up front or include it with the included service contract. It is an absolute waste of time. This dealer is also incapable of answering a phone call. I tried calling to ask a question about service to my other vehicle and go stuck with a bad AI voice to text bot. When it finally gave up and let me through to a "representative" I was passed to an answering machine and my call was never returned. They also re-subscribed me to their marketing texts without my consent. This dealer does everything possible to make sure you don't want to come back. Shannon was friendly and fairly helpful. More
by cjgrady
Verified CustomerEmployees Worked With
Shannon Burris
April 10, 2025
Nathaniel was very helpful. The ozone treatment didn’t really help though and the car still has a smoke odor. The ozone treatment didn’t really help though and the car still has a smoke odor. More
by ashleymsingleton17
April 08, 2025
I brought my truck in for a tune up and front end check. Upon picking up my truck the drivers door handle was damaged and I was quoted the repair for front suspension parts. I was told they would not repair Upon picking up my truck the drivers door handle was damaged and I was quoted the repair for front suspension parts. I was told they would not repair the damaged door handle until the store manager reached out to me a week later. They agreed to fix the door handle and I approved the suspension quote. They told me if I dropped it off Thursday morning it would be done by the end of the day Friday. I was then called on Friday and told the truck wouldn’t be done until Saturday morning which then turned into Saturday afternoon. When I picked up the truck this time I was charged $700 more dollars then the original quote. More
by kbrown53
Employees Worked With
April 08, 2025
Mike was patient and listened to what I had to say. He showed and did everything I asked. Best deal on the market I think. He showed and did everything I asked. Best deal on the market I think. More
by cnlhhaclay
April 08, 2025
I was really impressed with the purchase of my Rogue thru were really helpful and very knowledgeable about the Nissan product. were really helpful and very knowledgeable about the Nissan product. More
by rschonberger
April 06, 2025
Dodge staff failed to disclose a credit card fee. Would of like to know that before having to pay extra $250 and could of move money around my accounts to avoid that. Would of like to know that before having to pay extra $250 and could of move money around my accounts to avoid that. More
by avpilot44
Employees Worked With
April 06, 2025
Had the truck for over a month, spent 4K and the original issues still exist, or the issues found to be "Not able to duplicate" are still duplicating just fine for me...this service department is a JOKE... v issues still exist, or the issues found to be "Not able to duplicate" are still duplicating just fine for me...this service department is a JOKE... voiced my opinions and discontent of the situation clearly before I left and not a single option was offered or suggested for possible resolution. More
by ramexpert5500
Employees Worked With
Other Employees :
Shannon Burris, Jimmy Stateler, Rick Burt, Joseph Stroble
