Olathe Dodge Chrysler Jeep RAM

It went well. Thank you for offering shuttle services It would be nice if the shop opened at 6:30 Thank you for offering shuttle services It would be nice if the shop opened at 6:30 More

As always, I was treated with respect and courtesy. All people I dealt with showed that they valued my time and trust I placed in them. All work was done perfectly and timely. I asked the service ad All people I dealt with showed that they valued my time and trust I placed in them. All work was done perfectly and timely. I asked the service advisor when I arrived if he knew if the parts department had the lug nuts like are on my truck in stock as one was dented. He said he would look around to see if there was on laying around and he would just replace it without me having to buy one. It may not be a big expense to the dealer, but it shows they care about the customer. More

I was having service work done and Bryan was very receptive and listen to my needs. Communicated very well throughout the process and took care of all of the communication with Max care for the warra receptive and listen to my needs. Communicated very well throughout the process and took care of all of the communication with Max care for the warranty. More

It went well. Thank you for offering shuttle services It would be nice if the shop opened at 6:30 Thank you for offering shuttle services It would be nice if the shop opened at 6:30 More

All repairs suggested where completed earlier than expected. Jared kept me posted and the shuttle driver was engaging. expected. Jared kept me posted and the shuttle driver was engaging. More

Na Ok The staff were very nice and accommodating. They stayed late to get the deal done. They stayed late to get the deal done. More

Fast efficient and got me what I needed The team knew I was in a hurry and made the whole process easy and efficient and set me up with a great deal was in a hurry and made the whole process easy and efficient and set me up with a great deal More

Communication wasn't up to what i expected, had my truck in for 3 days but the service department couldn't give me a definitive answer to how long my truck was going to take for the repairs. The oil dip sti in for 3 days but the service department couldn't give me a definitive answer to how long my truck was going to take for the repairs. The oil dip stick wasnt pushed in all the way after the job was done. But, at least I didn't have to do the work myself. More

Communication wasn't up to what i expected, had my truck in for 3 days but the service department couldn't give me a definitive answer to how long my truck was going to take for the repairs. The oil dip sti in for 3 days but the service department couldn't give me a definitive answer to how long my truck was going to take for the repairs. The oil dip stick wasnt pushed in all the way after the job was done. But, at least I didn't have to do the work myself. More

This experience was mostly fine. I have had horrid experiences in the service department in the past. The only reason I gave them another chance was because of an oil change special. I have had horrid experiences in the service department in the past. The only reason I gave them another chance was because of an oil change special. I entered the code when I made the appointment, which was supposed to lock in my deal. But when I arrived for my appointment, I was quoted normal price, which is $60 more than the deal I was sent. Jared honored the price and was very polite, but my initial reaction was that I was the victim of deceptive pricing from this dealership, AGAIN. The last time I had a service appointment, when I questioned the price, the agent *added* $20 to the cost. I took my keys back and walked out. I’m still a long way from trusting this dealership, but Jared was a massive improvement over past experiences. More