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Olathe Dodge Chrysler Jeep RAM

Olathe, KS

4.1
6,106 Reviews
Here at Olathe Dodge Chrysler Jeep Ram, our service and reputation defines who we are as a dealership. Our goal is to reach our community and be able to offer quality service for everyone. With more than 1,000 vehicles on 17 acres, we have the largest inventory in Kansas. Our Express Lane offers appointment free oil changes. We have the Midwest’s largest service center to take care of any problem, big or small. We have a staff of friendly individuals dedicated to customer satisfaction. We look forward to working with and respecting YOU, the customer! We are located at 15500 W 117th St, Olathe, KS 66062.
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15500 W 117th Street

Olathe, KS

66062

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Showing 6,106 reviews

February 09, 2024

The original reason I brought my truck in was never addressed appropriately and now I have to bring my truck back next week. The scheduling process was ridiculous. I dropped my truck off like I told th More

by zroberts1986
Recommend Dealer
No
Employees Worked With
Chris Sebelski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Sebelski
Feb 12, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review. We sincerely apologize for any frustration or inconvenience caused by this experience and will make sure we utilize your feedback to help improve our service & processes moving forward. If you have any additional questions or concerns you'd like to discuss, please feel free to contact me directly at your earliest convenience. Respectfully, Tony Acock - Service Manager - 9137803700

February 08, 2024

It was good, the help was friendly and straight forward. Thanks. I cannot complain, it went smooth. More

by Michaelbruns66
Recommend Dealer
Yes
Employees Worked With
Chris Sebelski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Sebelski
Feb 08, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We really appreciate you taking the time to leave Olathe Dodge Chrysler Jeep Ram this awesome review, thank you!

February 08, 2024

Mike made our experience with Olathe DCJM easy and pain free. We greatly appreciate your efforts Mike. More

by todd s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Deans, Daryl Posey
Feb 08, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Todd, it's great to know that Mike made your experience here at Olathe Dodge Chrysler Jeep Ram a smooth one. We appreciate the review and hope to see you again in the future!

February 08, 2024

Great customer service. Listened and asked questions to figure out the problem. I would highly recommend Olathe Dodge Chrysler Jeep RAM. More

by Slkatt
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite, Stan Wilhite
Feb 08, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know you had a great experience with our team at Olathe Dodge Chrysler Jeep Ram. We always aim for excellent customer service and we appreciate your recommendation! Safe travels!

February 07, 2024

The service fixing the vehicle was quality however the dealership uses a text based communication system the is infuriating. My questions over text frequently don't get answered and there is no way to kno More

by mstafford3
Recommend Dealer
No
Employees Worked With
Stan Wilhite, Stan Wilhite
Feb 08, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi, we're sorry to hear about your frustration with our communication system. We'd appreciate the opportunity to improve this situation - could you reach out directly so that we can discuss this further? Thank you, Tony Acock - Service Manager - 9137803700

February 07, 2024

Passed up a sale over $300 or $1000, who knows he said 1000 and his salesman said 300. Lost out on a sale over some xx More

by Mikeracerx66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew Roark, Ben Turner
Feb 08, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Mike, it's disappointing to hear about your experience. We always aim for clear communication and fair negotiation with our customers. We'd like the opportunity to understand more about what happened here so we can improve moving forward. Please reach out when you have a moment. Thank you, Laura Voss - General Sales Manager - 9137803700

February 07, 2024

Josh Hamblin was very Courteous helpful and Knowledgeable. He made my time there very comfortable More

by Young.nick.j.73
Recommend Dealer
Yes
Employees Worked With
Daryl Posey, Daryl Posey
Feb 07, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're happy to hear Josh made your recent visit here at Olathe Dodge Chrysler Jeep Ram a pleasant one! Thanks so much for the review and please don't hesitate to reach out if we can be of service again in the future!

February 07, 2024

Easy check in and check out. Good communication along the way. Cam was friendly and provided helpful updates. More

by BRENT44
Recommend Dealer
Yes
Employees Worked With
Cameron Peters, Cameron Peters
Feb 08, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know that you had a smooth experience with us at Olathe Dodge Chrysler Jeep Ram. Your feedback about Cam and our team's communication is much appreciated!

February 07, 2024

The service personnel forgot to start working on the vehicle, so I had to wait an additional hour because they started late. I was given a $10 discount More

by ygage
Recommend Dealer
Yes
Employees Worked With
Cameron Peters, Cameron Peters
Feb 08, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to have kept you waiting, and we appreciate your understanding. We'll work on improving our service timings at Olathe Dodge Chrysler Jeep Ram. Thanks for the feedback!

February 07, 2024

It was as expected. Oil change. Easy. Waited in waiting room. No complaints. My wait time was reasonable. More

by marctuttle
Recommend Dealer
Yes
Employees Worked With
Shawn King, Shawn King
Feb 08, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Marc, we're glad to know your visit for an oil change at Olathe Dodge Chrysler Jeep Ram went smoothly and that you found the wait time reasonable. Thanks for sharing your experience!

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