Olathe Ford Lincoln

New Navigator purchase We recently purchased a new Navigator from OFL. We worked with Corbin Hass and really enjoyed the experience. He spent almost 8 months, off and on, We recently purchased a new Navigator from OFL. We worked with Corbin Hass and really enjoyed the experience. He spent almost 8 months, off and on, making sure we purchased a vehicle that met our needs. More

Wonderful experience no pressure We were able to come in and see the vehicle of our choice Sharon was very helpful and a pleasure to work with took care of all our needs and concerns. We were able to come in and see the vehicle of our choice Sharon was very helpful and a pleasure to work with took care of all our needs and concerns. Couldn’t be happier with our vehicle purchase. More

Helpful and conscientious. Jack, Matt, and Curtis kept me informed on my special order process and were very accommodating. In short, great effort by all. It is appreciated. Jack, Matt, and Curtis kept me informed on my special order process and were very accommodating. In short, great effort by all. It is appreciated. More

Kurt takes the sting out of bad news ... even if just by tex A/C out, took in and left with Kurt ... the new text vs voice messaging sent me the bad new that it was a damaged condenser casing, all $*30 on me, wa A/C out, took in and left with Kurt ... the new text vs voice messaging sent me the bad new that it was a damaged condenser casing, all $*30 on me, was delivered with empathy and humor. Kurt personally retrieved my car when i arrived and paid. He made the pain a little more bearable. More

Great service Mike did a great job with my needs. He went through everything about my car what needed to be done and when. Since I only have 11000 Miles on my car Mike did a great job with my needs. He went through everything about my car what needed to be done and when. Since I only have 11000 Miles on my car I didn't need much. More

Always treated like part of the family! I always have service done at Olathe Ford. I’m a repeat customer, both for service and sales. I keep coming back because you have the best people; man I always have service done at Olathe Ford. I’m a repeat customer, both for service and sales. I keep coming back because you have the best people; many have been there for years and I appreciate that continuity but even for employees who haven’t been there a long time, they always treat customers well. More

Fast, efficient and friendly To Whom It May Concern: Everything went very well during the recent purchase of my new Ford Fusion Titanium. The only glitch occurred during the visi To Whom It May Concern: Everything went very well during the recent purchase of my new Ford Fusion Titanium. The only glitch occurred during the visit in the finance office. They assumed, and I was never asked, how I wanted the paper work filled out in order to get the "Manufacturers Statement of Origin" changed to a "Certificate of Title" and to license the vehicle. It should have been made out to "James M. and/or Margaret A. Thomas" instead of solely in my name. At the DMV I was able to add "transfer on death" which solves part of the problem but not all. If I should pass away prior to my spouse and the vehicle is not paid off, her income is significantly reduced yet she will be required to qualify for a loan (at a much higher interest rate) to purchase the (now used) Ford Fusion. This will cost her both money and time. I am still very pleased, but there should not have been this issue. Respectfully submitted; James M. Thomas Olathe, KS More

New Purchase we have always had excellent help when purchasing new or use car/pickup. Dennis Casey is great to work with at Olathe Ford. Latest purchase of F150 wa we have always had excellent help when purchasing new or use car/pickup. Dennis Casey is great to work with at Olathe Ford. Latest purchase of F150 was excellent process with all personnel involved in the sales process. Thank You More

Tire replacement Good job overall. Nice to do business with people who know you. Tire price was competitive. Mounting balancing and alignment took longer than expecte Good job overall. Nice to do business with people who know you. Tire price was competitive. Mounting balancing and alignment took longer than expected (3 and 1/2 hours) but you had not expected me to wait. Loaner car was offered but I declined. More

great service Was a very easy experience to buy the new Taurus. No pressure and were able to cut to the chase and get the deal done Was a very easy experience to buy the new Taurus. No pressure and were able to cut to the chase and get the deal done More