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Olathe Ford Lincoln - Service Center

Olathe, KS

4.9
1,021 Reviews

1,021 Reviews of Olathe Ford Lincoln - Service Center

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July 01, 2023

Service was excellent as usual and staff was friendly. This Lincoln dealership always exceeds my expectations. More

by Susan Yetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
June 30, 2023

We were there for an oil change and Jill in the service worked with us. She is great.. Helpful, knowledgeable, kind, friendly and very efficient. More

by Patti
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jill in service department
June 30, 2023

Service was completed in a timely manner. Service advisor was thorough with his expiation of the problems that needed attention . More

by stan9285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRETT WONDRA
June 29, 2023

Experience with oil change appointment was fantastic. Efficient, friendly, no hassle. Couldn’t have asked for a better experience. More

by shand123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill in Service Dept
June 28, 2023

Ziegler did a very good job of explaining the costs of the various services. Did not try to pressure me into additional costly services. More

by wunderwerks
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
ziegler
June 26, 2023

The Olathe Ford Service Center is extraordinarily slow. Expect significant delays on car repair services. We brought in our vehicle in for a recall appointment that was scheduled a month out. When we dropp More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JR
Jun 27, 2023 -

Olathe Ford Lincoln responded

We are terribly sorry to hear all of this as it is far from the standard we set for ourselves. Can you please call our General Manager, Mario Washington, at 913-269-5156 so we can hear more and begin to rectify this situation? Thanks

Jun 27, 2023 -

A responded

Hello, Thank you for your message. We called 913-269-5156 - No one answered but we left a voicemail. I should note that shortly before we called the number, our Olathe Ford service associate messaged us that our car would be delayed yet again.

June 23, 2023

Very pleasant atmosphere and the work was done quickly so I was able to wait. Care was washed! No pressure to do work that was not expected. More

by trb3785
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
don't remember any names
Jun 27, 2023 -

Olathe Ford Lincoln responded

Thank you!

June 23, 2023

Got my car serviced quickly and got updates from the service team, was a good experience. More

by tracytaylor739
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brett
Jun 27, 2023 -

Olathe Ford Lincoln responded

Thank you!

June 22, 2023

Olathe Lincoln is a comfortable environment to wait in. My car was checked in as scheduled and the service was completed within an hour. More

by john
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rainer Will
Jun 27, 2023 -

Olathe Ford Lincoln responded

Thank you, John!

June 22, 2023

They called me early to get my car recalled so I went in about 10 days earlier than scheduled More

by elizjsmart
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jill
Jun 27, 2023 -

Olathe Ford Lincoln responded

Thanks for the 5 stars!