Old Orchard Nissan
Skokie, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I arrived at Old Orchard Nissan to purchase a used Nissan Leaf advertised online for $14,500. When I arrived with a cash offer, I was told that the $14,500 was only the Old Orchard financing price. I was rep Leaf advertised online for $14,500. When I arrived with a cash offer, I was told that the $14,500 was only the Old Orchard financing price. I was repeatedly pressured to finance with Old Orchard Nissan, even just to pay it off the next month. I said I was not interested in financing. In Cook County, the taxes and doc fees and license transfer is ~$1600 for the car, so my out the door price should have been $16,100. I said I would give them $15,000 out-the-door. I was then told the lowest price they can do for cash was $18,500 -- a even $4,000 more than the online listing. I was also informed by the sales supervisor, Erik (or Eric?) that I would not find a better price anywhere else in the Chicagoland area. I said no thank you and left, after shaking hands. I have been called by a sales representative from Old Orchard Nissan on 5 separate days since I refused their arbitrary upsale tactics. I was encouraged to come back to the dealership, to work with another sales associate to see if they could work the numbers differently. I am confused as to how another sales associate could make ~$2500 arbitrarily disappear when the sales supervisor told me that I would not find a better deal in town? I suspect that this car will sit on their lot when they could have sold it to a willing buyer, but they decided it was best to hold on to their profit bottom line for a few days before reeling me back in. Sorry. Hard pass. Shady business practices in my opinion. I don't need a reply from Old Orchard. I am simply writing this to inform potential buyers of the way they handle used car business. Won't go there ever again. Bridge burned, and then burned 5 more times. I did find another Nissan Leaf, same model and condition, for the price I was willing to offer, out-the-door, at another dealership in Wheeling. Had a pleasant experience at Tasca Chevrolet. Maybe they just needed the Leaf off their lot, or maybe Tasca isn't shady. Same car is on the lot a month later, reduced in price again. More
As usual, Daniel was great! I was in and out within an hour as promised! I always come to Old Orchard Nissan for service. I was in and out within an hour as promised! I always come to Old Orchard Nissan for service. More
Daniel has helped me with both of my families Nissans and he is always honest about what items I need to get done on my car and what items I can hold off on! he is always honest about what items I need to get done on my car and what items I can hold off on! More
Thank you so much Mary for always getting me in when I need service and being detailed and going over all my vehicles needs and explaining them in a way I can understand!! need service and being detailed and going over all my vehicles needs and explaining them in a way I can understand!! More
I came in for my regular service visit with Bindi and was excited to see Gary is back and he is the head of the service department! Congratulations on the well deserved promotion and thank you Old Orchard Ni excited to see Gary is back and he is the head of the service department! Congratulations on the well deserved promotion and thank you Old Orchard Nissan for always taking care of me and my cars needs! More
Old Orchard Nissans service department is amazing! Everyone is so kind and eager to help, as well my service guide Daniel got me out earlier than expected! Will definitely be back! Everyone is so kind and eager to help, as well my service guide Daniel got me out earlier than expected! Will definitely be back! More
Bindi is by far the best person I have worked with in service over the years. He is so friendly remembers the smallest details and always explains the services for my car and Is never pushy! Will always service over the years. He is so friendly remembers the smallest details and always explains the services for my car and Is never pushy! Will always be asking for him! More
Mary has treated me like family ever since I moved to the area and started bringing my vehicle in for service! Feels like I have been coming here for years! Definitely recommend asking for Mary if you decide area and started bringing my vehicle in for service! Feels like I have been coming here for years! Definitely recommend asking for Mary if you decide to come in for service! More
I came in for service for the first time and Bindi greeted me and kept me updated in the waiting room and even had my car washed and had the washer fluid topped off complimentary! 10/10 service! greeted me and kept me updated in the waiting room and even had my car washed and had the washer fluid topped off complimentary! 10/10 service! More
Old Orchard Nissan has always had amazing prices and they never hesitate to get me a ride home while my car is being worked in and getting me picked back up! never hesitate to get me a ride home while my car is being worked in and getting me picked back up! More














