Old Orchard Nissan

I recently had a great experience at Old Orchard Nissan. I broke down nearby and had to be towed in. They got me up and running without an appointment within two days. Pricing was fair in my opinion. Thank I broke down nearby and had to be towed in. They got me up and running without an appointment within two days. Pricing was fair in my opinion. Thank you for all your help! More

Very relaxed experience. Everyone we had contact with was knowledgeable and ready to answer our questions. All staff was very friendly and accommodating. Would recommend the Everyone we had contact with was knowledgeable and ready to answer our questions. All staff was very friendly and accommodating. Would recommend the service department at Old Orchard Nissan! More

Came in to get my vehicle serviced with oil change and rotation. I was met outside first thing by Bindi. He started taking all my information before 7 o’clock in the morning so as soon as I pulled in, he rotation. I was met outside first thing by Bindi. He started taking all my information before 7 o’clock in the morning so as soon as I pulled in, he was already ready for me. Everything went great he showed me all the things they did. Very happy, highly recommend More

It was a smooth and easy visit. Bindi was very professional and personal. He took the time to ask about my day. Great service with friendly folks! Bindi was very professional and personal. He took the time to ask about my day. Great service with friendly folks! More

If you go in to the service department, ask for Linda. You can explain to her the issue with your car and she tells you what's wrong and when the mechanics do diagnostics you can confirm that what she tol You can explain to her the issue with your car and she tells you what's wrong and when the mechanics do diagnostics you can confirm that what she told you is true. She's on top of the issue and responds quickly to emails and phone calls providing you with updates. Her customer service goes beyond expectations and she always goes the extra mile by making it up to you if something goes wrong. Thanks Linda! More

Great service! !!! 1st time using Old Orchard Nissan. Very Satisfied with the service, will use them again. The workers were very knowledgeable and friendly. !!! 1st time using Old Orchard Nissan. Very Satisfied with the service, will use them again. The workers were very knowledgeable and friendly. More

We were passing through on a roadtrip and had a sudden failure from the windshield wipers on our Armada. Called Old Orchard Nissan while on the road and they had the parts to fix things. It didn’t phase t failure from the windshield wipers on our Armada. Called Old Orchard Nissan while on the road and they had the parts to fix things. It didn’t phase them that we were passing through and in a hurry. They got us fixed and on the road in minutes. Thankful for their inventory preparedness and team to get us going without an appointment booked well in advance. Very friendly staff. More

I’ve been a customer of Old Orchard Nissan since 2016 to get service and regular maintenance. Today, my experience with Mary has been the greatest customer service experience, I’ve had at a car dealership. get service and regular maintenance. Today, my experience with Mary has been the greatest customer service experience, I’ve had at a car dealership. I own a Mercedes and Cadillac and have been to each of those dealerships and have not received the service Mary provided me today. I look forward to my next service and hope Mary is available to take care of me again. More

We had a pleasant experience working with Kasper. He advocated for us in a professional way so that we were able to walk out with the vehicle that we wanted at a manageable price point. Highly recomm He advocated for us in a professional way so that we were able to walk out with the vehicle that we wanted at a manageable price point. Highly recommended working with him. More

I want to give a special thanks to service advisor, Mary for her wonderful customer service skills. She showed empathy and a genuine concern while addressing my issues and was able to return my vehicle earl for her wonderful customer service skills. She showed empathy and a genuine concern while addressing my issues and was able to return my vehicle earlier than promised. Your communication skills were impeccable from start to finish. This has by far, been my best experience at a dealership service center. Thank you so much Mary. More