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Old Orchard Nissan

Skokie, IL

Overview
Employees
Reviews
Vehicles
4.6
3,886 Reviews
Nissan has been a leading auto brand in the United States for more than six decades, and the lineup has grown and evolved throughout that time to deliver progressively advanced driving experiences. Today's Nissan lineup includes popular options like the Maxima, the Altima, the Rogue, the Pathfinder, the Titan and numerous others. If you are searching for an electrified vehicle in Skokie Illinois, you can explore options like the LEAF and the ARIYA when you drop by our showroom soon. Our sales reps are ready to give you the facts about our models so that you can select the Nissan that is perfect for your unique needs.
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5240 Golf Rd

Skokie, IL

60077

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Showing 3,886 reviews

March 15, 2023

Brian was helpful and friendly. We came to see a specific vehicle so there was no messing around, but still he made the experience enjoyable and sold us an excellent vehicle. More

by jjmiller5658
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ferguson
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March 15, 2023

Lovely people but so disappointed in the financial side. With a credit score of 733 I expected a good rate but got 9.76 versus a low 7's. My fault for not paying close attention .. also noted I was never w More

by skinnyles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom Pazienza, Chris Dranka
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Mar 16, 2023 -

Old Orchard Nissan responded

Leslie, I will give you a call this morning to discuss your visit as well as your financing breakdown in detail with you. Thank you in advance for taking the time to speak with me. Joe Zich, General Manager

Mar 17, 2023 -

Old Orchard Nissan responded

Leslie, thank you for taking the time to talk with me yesterday regarding your concerns. I am glad that you now have a better understanding of the figures and now and see that there was not any deception or predatory lending being done. I hope now, you will enjoy your new Cadillac. Thank you again for your business. - Joe Zich

Mar 17, 2023 -

skinnyles responded

The confusion started when two key documents including price breakdown and. Monthly costs was given to me via salesperson. But not at the table when speaking with finance department. 45 minutes or more had lapsed between and since all docs not in front of me all at once left a gap in understanding the process and more importantly the connection between documents and thus the numbers. And when I left those documents were not given to me nor included so afterwards there was a huge gap in understanding the numbers. But also the rate was still too high for my good credit.

March 15, 2023

They were quick and serviced my vehicle in under the time period they promised. Had me in and out More

by ADAMKOLB1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hurtado, Mary Lyshik, Nelda Ward
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March 15, 2023

Quick, professional, good customer service, and friendly. Great experience and will definitely go back for future services. More

by ADTINDALL
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Lyshik
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March 14, 2023

I loved the way I was greeted when I arrived in the service area! Gary explained what all was wrong with my SUV in full details! Very impatience and knowledgeable! More

by aacostaam
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Dewig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 14, 2023

Julia is the best. Made my experience so delightful. Gary is always helpful and Martin Nissans Turnaround time was great. More

by Djstewart341
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Dewig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Martin
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March 14, 2023

This time I had the best customer services experience, *MARY* is the best , she's polite and knowledgeable. More

by Jen
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Lyshik
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March 14, 2023

All the guys are very professional. Service is splendid. Except for it thank you too. Sasha Krasner. More

by Lingua
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Huxley Belizaire, Brian Ferguson, Chris Dranka, Alex "Sasha" Krasner
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March 14, 2023

I was treated great by Brian, the salesman who sold the vehicle to me and also by the staff who did some repairs. Martin Nissan is Top of the Line. More

by M-GAUDIO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ferguson, Jorge Blanco
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March 13, 2023

My experience was awesome! Each of the individuals I interacted with seemed sincerely interested in getting me a good deal on the vehicle I wanted! More

by NOTGIVEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Hoyland, Alex "Sasha" Krasner, Sergio Acosta
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