
Olympia Chrysler Jeep
Olympia, WA
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Wonderful service and always fine with a smile. The sales team was efficient and dedicated to getting me into the vehicle I wanted and was proactive in making sure I had all the information needed The sales team was efficient and dedicated to getting me into the vehicle I wanted and was proactive in making sure I had all the information needed before making a decision. The Financial team was also fantastic as they affirmed with me all the paperwork I was signing to make sure I understood what I was signing and that I wasn’t cluelessly signing anything. Overall a wonderful team and I’ll be sure to reference them in the future! More
Jesse, the service agent, was very courteous, professional, detailed and helpful. Very awesome staff. Jenny guided me to the financial officer who was awesome in providing me an extended warranty professional, detailed and helpful. Very awesome staff. Jenny guided me to the financial officer who was awesome in providing me an extended warranty for my Pacifica. Overall, excellent staff and professionalism. More
I recently purchased a used Jeep Wrangler from Olympia Jeep, and I couldn't be happier with the experience! The process was incredibly quick, friendly, and extremely easy from start to finish. The staff w Jeep, and I couldn't be happier with the experience! The process was incredibly quick, friendly, and extremely easy from start to finish. The staff were professional and made me feel comfortable throughout. They answered all my questions and ensured I was satisfied with every aspect of the purchase. If you're looking for a hassle-free car buying experience, I highly recommend Olympia Jeep. They made what can sometimes be a stressful process feel seamless and enjoyable. Five stars all the way! More
We have been doing business with this dealership for almost 20 years, they do not disappoint. Micheal Ellis was a joy to work with. Such a smooth friendly process. We highly recommend Olympia Jeep. almost 20 years, they do not disappoint. Micheal Ellis was a joy to work with. Such a smooth friendly process. We highly recommend Olympia Jeep. More
My experience with Olympia Jeep was far from ideal. The sales process was frustrating due to poor communication between the dealership and the lender. Despite having the lender on speakerphone to clari The sales process was frustrating due to poor communication between the dealership and the lender. Despite having the lender on speakerphone to clarify contradictions, the Sales Manager became defensive, threatened to cancel the sale, and claimed I was questioning his integrity. This approach left a sour taste and made the process unnecessarily stressful. After the purchase, the issues only worsened. The vehicle was sold with the TPMS light activated. The dealership claimed it was due to oversized tires, but when I took it to Les Schwab, they found that the TPMS sensors were simply dead and needed replacement. Once replaced, the code cleared without issue—proving the dealership’s explanation was inaccurate. Additionally, I had to replace the tires because they were unsafe and one had a large metal shard embedded in it. Clearly, the claim about oversized tires was wrong. I also discovered that the driver-side door wouldn’t close properly because it was missing screws to hold it in place. Now, the check engine light has come on, which will require more repairs and expenses. It’s evident that their service department either overlooked or ignored significant issues just to make the sale. I will continue to update this review as more problems arise, but based on my experience so far, I cannot recommend Olympia Jeep. More