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Olympia Nissan

Olympia, WA

Overview
Reviews
Vehicles
4.6
231 Reviews
Call Dealership (360) 754-5525

2220 Carriage Drive Southwest

Olympia, WA

98502

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Showing 231 reviews

January 15, 2023

Service person was helpful, vehicle was done sooner than predicted, most of my questions were answered. More

by scbernath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce and diesel mechanic zach
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Jan 16, 2023 -

Olympia Nissan responded

Hello, thank you for the amazing five star review and for choosing Olympia Nissan for the service on your Nissan Titan. We are happy to hear that working with Bruce Stewart, your Service Advisor was just what you needed. We hope to see you again soon for another great visit. Thank you - Sara (in customer service)

Helpful
January 12, 2023

Service employees are always friendly. My only complaint was it too over an hour for an oil change and tire rotation. More

by Kim
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jan 13, 2023 -

Olympia Nissan responded

Hi Kim, thank you for taking the time to provide our Olympia Nissan Store your great feedback. We apologize that the service took a bit longer then expected. Feedback is a great tool that we use to know where perfection has been met and where improvements need to be made, thank you. We cant wait to set up your next visit. - Sara (in customer service)

Helpful
January 09, 2023

Excellent customer service and value. My service was started on time and done earlier than expected. The special from Nissan was honored and the price was exactly what was quoted. More

by Jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hallie
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Jan 09, 2023 -

Olympia Nissan responded

Hello JP, thank you for the amazing five star review! We are so happy to hear that our team at Olympia Nissan provided you an excellent experience having your vehicle serviced. We look forward to your next visit and another outstanding visit. Thank you - Sara (in customer service)

Helpful
January 01, 2023

We are always pleased with the dedication and service provided here. We have purchased and leased multiple cars and trucks over the years and have never had an issue with Olympia Nissan. More

by heather.moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey & Bruce
Report | Print
Jan 03, 2023 -

Olympia Nissan responded

Hello Heather, thank you for the fantastic five star review. We at Olympia Nissan appreciate you not only for your feedback, though also for your continued efforts in being one of our great valued customers. We are so happy to hear that working with Hailey Newman, your Service Advisor, was filled with great customer service. We cannot wait to see you next time. Thank you - Sara (in customer service)

Helpful
December 14, 2022

From day one of my purchase from Olympia Nissan, have always had outstanding service from the whole team. They have always taken great care of my car and my wallet. More

by Davidtravelstead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin in Service
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Dec 15, 2022 -

Olympia Nissan responded

Hey David, thank you for the fabulous five star review. We at Olympia Nissan appreciate you not only for your amazing feedback, though also for your continued efforts in being one of our great valued customers. We are beyond thrilled to know that your oil change on your Nissan Altima, and being assisted by Austin McCoy was just what you needed. We cannot wait to see you again soon. Thank you - Sara (in customer service)

Helpful
December 07, 2022

The dealership was great. But I am not impressed by the service center. Not very customer friendly, tried to sell me in over $1,000 worth (?) of other minimal services when I More

by Debynzunza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey newman
Report | Print
Dec 08, 2022 -

Olympia Nissan responded

Hi Deby, thank you for taking the time to provide our Olympia Nissan Store your feedback. We strive for perfection with every visit, and understand that feedback is a great tool that will help up improve when needed, and know when we have reached perfection. Your feedback will be forwarded to our team. Thank you - Sara (in customer service)

Helpful
October 17, 2022

Very communicative about issues/recommendations in a timely fashion. I appreciate them addressing new issues without having to schedule a separate appointment More

by rhondalacey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hailey
Report | Print
Oct 17, 2022 -

Olympia Nissan responded

Hi Rhonda, thank you so much for choosing Olympia Nissan! We’re excited to hear that you had such a great experience with Hailey Newman, your Service Advisor. We cannot wait to setup your next visit! Thank you and drive safe. - Sara (in customer service)

Helpful
September 27, 2022

The dealership was great the personnel are very polite and they did an excellent job on my truck More

by dwulff2000@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce
Report | Print
Sep 27, 2022 -

Olympia Nissan responded

Thank you so much for choosing Olympia Nissan for your battery replacement on your Nissan Titan. We’re so happy to hear that you had such an amazing experience with Bruce Stewart, your Service Advisor. We cannot wait to setup your next appointment. Thanks again and drive safe! - Sara (in customer service)

Helpful
September 14, 2022

The service was great. We’ll come back very soon for our next service appointment. More

by Hangitonthewall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce
Report | Print
Sep 15, 2022 -

Olympia Nissan responded

Thank you so much for choosing Olympia Nissan for our Service Center! We’re so very excited to hear that you had such a great experience with our service team. We are here to help our clients every step of the way and we're so glad to hear that this dedication shows. Thanks again and drive safe! - Sara (in customer service)

Helpful
September 13, 2022

Olympic Nissan is a great environment. I had great service everyone was pleasant. The customer service was great and quick. More

by bill wardlow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haley
Report | Print
Sep 13, 2022 -

Olympia Nissan responded

Hello Bill, thank you so much for choosing Olympia Nissan for your Nissan Pathfinder. We’re so happy to hear that you had such a great experience with our service team and especially Hailey Newman, your Service Advisor. We cannot wait to setup your next visit! Thanks again and drive safe! - Sara (in customer service)

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