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One Toyota of Oakland

Oakland, CA

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rated
2,735 Reviews

8181 Oakport Street

Oakland, CA

94621

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2,735 Reviews of One Toyota of Oakland

January 24, 2019

Excellent Service was excellent and advised me of recall issue. Provided me an appointment for replacing recall item. The only issue was not having the part ava More

by Rudys911sc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy/ Service Dept
January 23, 2019

Horrible service I will never do business with One Toyota again due to the service department, I may never buy a Toyota again due to this service department and more s More

by Bernie125!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrien Lien, Tim Regan
January 23, 2019

Maintenance program It was easy making an appointment and when I arrived the wait time for being seen by a technician was not more than 15 minutes. The actual car servic More

by LYNDA246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trung Lu
January 23, 2019

Easy recall service Two recalls on Sienna were completed without problem. They had info regarding recalls in their system and parts in stock. Complimentary shuttle servic More

by KGLOUIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Fitzgerald
January 22, 2019

charging customer and not fixing the issues in his car They charged me a lot and didn’t fix the car. I returned the car twice to the dearship, but they didn’t fix the problem. More

by Mohmmed123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chase Daubeneck
Feb 01, 2019 -

One Toyota of Oakland responded

Hello, Can you please give me a call at 510-569-1111 Ext. 2035 I would like to learn more about your visit with us. Thank you, Gabe

January 22, 2019

Key fob 2004 sequoia ordered that morning made appointment after work, arrived took less than an hour Brandon Feola is excellent service representat, he kn More

by KENENPIERCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Feola
January 22, 2019

Thank you! I was seen very quickly and the wait time was not long at all. Setting up an appointment was also very easy as well; thank you again! More

by angelwilcher88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trung Lu
January 22, 2019

excellent Excellent. She explained to us very clear when to get oil change and is very patience to us. Actually with her help we got free service yesterday. More

by MARICON_PAGUD08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miki
January 22, 2019

Truck Price is high for labor. 292.00 for oil change filter and two air filters? Quality of work is great! Wish it was more affordable for service More

by JONNIEWALKER33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trung Lu
January 21, 2019

Not best the service Coming to one Toyota for my warrant services has not been great. My last two service was an issue from one lug nut (I had replace) and one stud being More

by FT2898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raymond
Feb 01, 2019 -

One Toyota of Oakland responded

Hello, Thank you for choosing us for your service needs. I would like to apologize for returning your vehicle in that manner. We truly appreciate the feedback and moving forward we will make sure this is not an issue. We hope you give us a second chance when your vehicle service is needed. Thank you, Gabe

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