
One Toyota of Oakland
Oakland, CA

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2,735 Reviews of One Toyota of Oakland
Thank you for the great customer service!! Thank you Bob (I didn’t get his last name) for the fast and friendly service! The price was a little over what I am used to paying but other than tha Thank you Bob (I didn’t get his last name) for the fast and friendly service! The price was a little over what I am used to paying but other than that I would come back for any major service needed for my car. If I buy a new car I would definitely come back to this dealership. More
Very good The service was very good and the people were excellent . I have a Toyota customer for quite long time. I never had any problem all these years The service was very good and the people were excellent . I have a Toyota customer for quite long time. I never had any problem all these years More
Zach and Julia’s new Rav4’s David Santos worked above and beyond to get me a great deal on my RAV4. I absolutely love it! He also gave an incredible deal to my son so we ended up David Santos worked above and beyond to get me a great deal on my RAV4. I absolutely love it! He also gave an incredible deal to my son so we ended up buying 2 Rav4’s. It was his first new car and he is very happy! David made the whole experience extremely enjoyable for both of us. He’s the best! More
Bob was very nice and friendly My car was giving me a take it to the dealer sign and I took it to the dealer and bob was my customer service representative and he was very nice and My car was giving me a take it to the dealer sign and I took it to the dealer and bob was my customer service representative and he was very nice and friendly. More
Good experience, excellent customer service, fast turnaround I was helped by Bob (not sure of full name). Very friendly person, took care of me quickly without any waiting, took the time to explain what needed t I was helped by Bob (not sure of full name). Very friendly person, took care of me quickly without any waiting, took the time to explain what needed to be done, gave me the service package options, and advised me what he would recommend. He called me back to check on changing my tires (I decided to wait a little since this servicing was so expensive) and clearly told me the pros and cons of doing it now vs waiting a little. When I came back to pick up the car, he quickly got me squared away and out the door. I appreciated the fact that he personally went and fetched my car for me -- on some previous visits, I have waited some time for the car to be brought out. Overall, a very pleasant and expeditious trip -- cannot think of anything that can be improved. More
Amazing, kind service! Amazing service from the moment I arrived to when I left. The staff was kind and helpful. They all surpassed my expectations. Will go back Amazing service from the moment I arrived to when I left. The staff was kind and helpful. They all surpassed my expectations. Will go back More
Great Experience with Chase! I have received maintenance service from One Toyota of Oakland several times and this was by far the best experience! Chase was very helpful and thoro I have received maintenance service from One Toyota of Oakland several times and this was by far the best experience! Chase was very helpful and thorough in the process and timing of my service. He was professional, efficient, and showed great customer service. Very appreciative of his service, especially since I had my toddler with me! Thanks again Chase! More
Service dpt. It was not honestly the best when I got there ,seeing everybody busy until the first employee came asking me if he can help after that,it was great It was not honestly the best when I got there ,seeing everybody busy until the first employee came asking me if he can help after that,it was great More
Great service I am happy to recommend One Toyota of Oakland. Service department called me right back to schedule my Corolla and they did a great job following the r I am happy to recommend One Toyota of Oakland. Service department called me right back to schedule my Corolla and they did a great job following the recommended service for the car. We were able to wait for it and have it done in a timely manner. The customer service department has the right idea. Thank you. More
Don’t change my seat My service experience was great! However, the 1 thing they did that just totally ticks me off is they adjusted my seat, steering wheel & all my mirro My service experience was great! However, the 1 thing they did that just totally ticks me off is they adjusted my seat, steering wheel & all my mirrors! That is my BIG PET PEAVE!!! Why do you have to do that???? If you can’t reach the pedals sit up in the xxxx seat but don’t adjust everything for the 10 secs you sit there!!!! It takes me forever to get everything back to the way it was!!! And if you put the seat all the way to the floor & then put the steering wheel all the way up, how can u drive!!! DON’T ADJUST THINGS IN MY CAR!!! More