One Toyota of Oakland

Always reliable and quick service I bring my care to One Toyota for my routine maitnence checks. Upon pulling in, within minutes, my service rep, Denny came over and quickly processed I bring my care to One Toyota for my routine maitnence checks. Upon pulling in, within minutes, my service rep, Denny came over and quickly processed the inspection and paperwork. He was professional and knowledgeable. He took the extra effort to help me get replacement windshield wipers! I was kept apparatuses of the progress of my car service, and in less than an hour, my car service was completed, and I had new wiper blades More

75,000 Service The dealership was busy today. I bring my Highlander in every 5,000 miles. I arrived at 10:15, the appointment time. I met with Raymond. He was great. The dealership was busy today. I bring my Highlander in every 5,000 miles. I arrived at 10:15, the appointment time. I met with Raymond. He was great. He checked my record and saw that I was up to date on everything. He told me what was scheduled for this visit. He said it should take three hours. Also, I had a light out on my back tail hatch. I brought the light with me. Ray took care of that. I went in to wait. Ray found me around 1:30 and said it was a little behind schedule and it would take longer. Ray was great. Finally, around 2:30, Ray came and got me. Check out went smoothly. RAYMOND ROCHA was great. More

Excellent Awesome customer service from Albert as well Raymond they were very helpful, and made sure that my visit at Toyota was comfortable, as well as quick Awesome customer service from Albert as well Raymond they were very helpful, and made sure that my visit at Toyota was comfortable, as well as quick More

How 2 visits are different 2 days apart Sat @ 4:40pm waited 30 mins for oil change. Mon @ 10:21 am, took 4 hras for same svc. This is my last time I get my vehicles serviced here. This is ri Sat @ 4:40pm waited 30 mins for oil change. Mon @ 10:21 am, took 4 hras for same svc. This is my last time I get my vehicles serviced here. This is ridiculous the length of time. Atleast communicatea and set the expectation. Say ooh we are short staff, 1 of the bays is down etc. More

Prius Great service! The staff was quick and very friendly. My car was ready on time and runs well. I’m glad to have the Lyft service as well. Great service! The staff was quick and very friendly. My car was ready on time and runs well. I’m glad to have the Lyft service as well. More

Very helpful service Albert was very helpful and gave me every possible option available in my situation . Very much appreciated . I would definitely work with them again. Albert was very helpful and gave me every possible option available in my situation . Very much appreciated . I would definitely work with them again. Thanks! More

Friendly service and great waiting areas Service advisors are friendly but find one you like and you can request that person on every visit. Jacky is great iespecially if you are chinese bi Service advisors are friendly but find one you like and you can request that person on every visit. Jacky is great iespecially if you are chinese bilingual but still great If you don’t speak Chinese like my husband . We enjoy the many different waiting areas ( family rooms, tables, comfy sofas) with free hot beverages and light snack, vending machines, More

Excellent customer service Carlos was very pleasant, polite and efficient. He kept me informed of what was going to be done to my car and he he even helped schedule my next appo Carlos was very pleasant, polite and efficient. He kept me informed of what was going to be done to my car and he he even helped schedule my next appoint! More

It was great Very friendly, waiting room are huge, coffee, hot coco and lots of variety of teas with multi televisions and snacks. Very clean it feel like home, I Very friendly, waiting room are huge, coffee, hot coco and lots of variety of teas with multi televisions and snacks. Very clean it feel like home, I love it. I be back More

Always good service. Always good service at this dealership have bought two vehicles from them and have brought my cars back for service many times and will continue to in Always good service at this dealership have bought two vehicles from them and have brought my cars back for service many times and will continue to in the future. More