One Toyota of Oakland

Excellent It’s very great that the service person I was working with. He told me things I should be careful for my vehicle and solutions for it. It’s very great that the service person I was working with. He told me things I should be careful for my vehicle and solutions for it. More

Excellent Prius service Toyota One in Oakland has been servicing my Prius for almost 5 years. The staff has been excellent--caring and helpful. I have asked them for help on Toyota One in Oakland has been servicing my Prius for almost 5 years. The staff has been excellent--caring and helpful. I have asked them for help on a number of minor questions. Carlos was particularly helpful on my recent visit for 50,000 mile service. More

Camry Maintenance My apologies, I cannot remember the name of the person who helped me. I received a text from someone named Molina advising that my vehicle was ready. My apologies, I cannot remember the name of the person who helped me. I received a text from someone named Molina advising that my vehicle was ready. So, I’m assuming he’s the person who I worked with. More

Great service Jackie helped me with my recall , and he was very courteous and helpful. I loved the free Lyft ride and it made the usual onerous task of bringing in Jackie helped me with my recall , and he was very courteous and helpful. I loved the free Lyft ride and it made the usual onerous task of bringing in my car very effortless! More

Prius service My wife owns a Toyota Prius. The engine service light came on and the engine was intermittently making a loud noise. I called Jacky and explained t My wife owns a Toyota Prius. The engine service light came on and the engine was intermittently making a loud noise. I called Jacky and explained the problem to him. He was very professional and got me an appointment. They troubleshoot, identified, and fixed the problem. I picked up my car within a few hours. I have been driving the car for the last 2 days, and I can tell that the car runs smoother and is better than before. Thank you Jacky and One Toyota for fixing my wife’s car. More

Good service I only trust Toyota to do the service for my car. Today thanks to John for assisting the service on 10/20/18 it is quick. Keep up the good service! I only trust Toyota to do the service for my car. Today thanks to John for assisting the service on 10/20/18 it is quick. Keep up the good service! More

Good I gave this rating because I got my car at night and I did not see it was dirty from the inside it seemed like they just rushed the detailing from the I gave this rating because I got my car at night and I did not see it was dirty from the inside it seemed like they just rushed the detailing from the inside so I had to go back another day. More

Good service Great customer service . Jacky was helpful kind and understanding . He answer all my questions and there were many . Thank you Jacky for helping me ou Great customer service . Jacky was helpful kind and understanding . He answer all my questions and there were many . Thank you Jacky for helping me out . More

Good Service They really have a good service to One Toyota. They really take care of you, they have all the comfort zones. We are their No. 1 priorities. They really have a good service to One Toyota. They really take care of you, they have all the comfort zones. We are their No. 1 priorities. More

Why people say you shouldn't go to a dealership. I have always had a good experience at this location when I take my truck in for service. I would have to say that the last visit was not up to par I have always had a good experience at this location when I take my truck in for service. I would have to say that the last visit was not up to par. Apparently, a few visits ago the advisor documented the wrong work that was done on my truck. He documented that my rear brakes were replaced. When I came back less than 10,000 miles later my rear brakes were at less than 2 mm and it was advised that I get them replaced again. The advisor at that time could not figure out why it had worn out so fast. So he recommended that I come back and talk with a manager and even gave me the idea that they would fix it at no cost or at least a discount. So I came back and they recommended do a more thorough brake inspection. I agreed and they found nothing wrong. Ultimately, they offered no deal for the mistake that they had made and I had to pay full price to get the brakes replaced. More