One Toyota of Oakland

Ray is the best Pleased with service and how quickly the work was done..as usual tay is the best and I like the complimentary lyft service, coffee and snacks..pls bri Pleased with service and how quickly the work was done..as usual tay is the best and I like the complimentary lyft service, coffee and snacks..pls bring back car washes or at least vacuuming More

Service Advisor Alber was great, it’s really the first time I get an exelent service from an advisor, no lies, everything as agreed! And this is the first time I wan Alber was great, it’s really the first time I get an exelent service from an advisor, no lies, everything as agreed! And this is the first time I want to leave a review, because he deserves it. Good job... More

Recall I brought in my Corolla for safety recall. Chase was friendly and helpful. I needed to put the car for overnight since they needed to order the part f I brought in my Corolla for safety recall. Chase was friendly and helpful. I needed to put the car for overnight since they needed to order the part for my window switch recall, but I was able to pick up at the promised time. More

Great Service Took my Corolla in for a recall item. Brandon got me squared-away and back on the road well within the time frame estimated. Great service and atten Took my Corolla in for a recall item. Brandon got me squared-away and back on the road well within the time frame estimated. Great service and attentive staff. More

Service manager Chase was the bright spot in the experience This service center is always too busy. They’ve improved in a few areas in terms having someone checking people in before you pull into the garage, u This service center is always too busy. They’ve improved in a few areas in terms having someone checking people in before you pull into the garage, using Uber and free loaner cars. Chase the service manager was very helpful and cheerful. You can tell he cares about what he does. I brought my car in for a recall and the service was complete in about 4 hours. Those are all of the good parts. Took too long to deal with cashiers who also rent out the free cars. I should be able to return the car to the service manager at the same time I’m checking out with him. I almost missed pickup of my 4 year old because this process took too long and then never got any kind of an update on the actual service because I just needed to sign the paper and leave. Then when they brought my car around I was handed a key hat no longer had my house key on it. Asked the guy who brought the car around and he didn’t know where it was and told me to ask Chase. Chase didn’t know either but said he would said out an email immediately. As I was going back to my car, because I had to leave to pick up my son, the guy who had delivered the car came around the corner and said he gave me the wrong keys and proceeded to give me the right keys. In addition when I first got in the car, the entire car smelled like cigarettes and I do not smoke. I mentioned this to Chase when I asked about the key. He apologized and said that he would have the car detailed. I have yet to hear anything about that offer. More

Excellent service at Toyota One I had our Toyota Prius (2004) serviced with essentially the ‘60000 mile’ package. The service manager Ray allowed me to remove the service items that I had our Toyota Prius (2004) serviced with essentially the ‘60000 mile’ package. The service manager Ray allowed me to remove the service items that I had done recently by a tire company thus reducing the price and servicing only what the car required. As the car was being swirled on the technician discovered that the water pump belt was worn and cracked. Ray called me to advise me about the issue and I authorized to have the belt replaced. I give Toyota One an excellent rating overall. More

Alba !!!!!!!!!!!!!! Give her a raise!!! I left Lexus because of their terrible service. Thought I would try Toyota. Alba is my service manager. A night and day experience, she is excellent ! I left Lexus because of their terrible service. Thought I would try Toyota. Alba is my service manager. A night and day experience, she is excellent !!!!!!!!! More

World class customer service Greg is always amazing, friendly and very detailed when it comes to explaining what has to be done to my car. I always trust him when it comes to our Greg is always amazing, friendly and very detailed when it comes to explaining what has to be done to my car. I always trust him when it comes to our family cars. Thank you so much Greg keep up the great work More

Recall installation The service department took care of my car at the scheduled on time. Lyft to drop me off at work as scheduled and pick me up as scheduled to pick up m The service department took care of my car at the scheduled on time. Lyft to drop me off at work as scheduled and pick me up as scheduled to pick up my car. Also recall install was completed in record time. I was notified when it was completed and they a complementary inspection! More

Fast and Convenient I like the on-line reservation system. Staff was ready to service my vehicle upon arrival. Waiting area is comfortable and spacious. Complementary I like the on-line reservation system. Staff was ready to service my vehicle upon arrival. Waiting area is comfortable and spacious. Complementary service is included with the purchase of the vehicle. Friendly staff addressed all my needs promptly. More