
One Toyota of Oakland
Oakland, CA

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2,735 Reviews of One Toyota of Oakland
Excellent service I went to there at 7 am. I waited about 10 mins. Mr Lu took care my car. He was Friendly and nicely. About 10 mins, he told me the car already was in I went to there at 7 am. I waited about 10 mins. Mr Lu took care my car. He was Friendly and nicely. About 10 mins, he told me the car already was in the service line. I sit in the nice and comfortable waiting area. After one hour, I was called to sign paper to pickup my car. It was very quickly. It is a wonderful service. More
I just buy new car and traded with my old car The service was really good. He was a very nice person. He explained very clearly. He said that he just started working but he was really good at his The service was really good. He was a very nice person. He explained very clearly. He said that he just started working but he was really good at his job. We got a really good price and anyone who wants to trade their old car for a new one then it’s a really good price. More
Excellent customer service Service manager Chase is excellent, ready for you when you arrive, keeps you updated and service is completed on time and usually earlier than expect Service manager Chase is excellent, ready for you when you arrive, keeps you updated and service is completed on time and usually earlier than expected More
Oil change Friendly and fast. Great customer service. Never had any issues taking my car in. All questions answered. When I’m ready to buy a new car I will be Friendly and fast. Great customer service. Never had any issues taking my car in. All questions answered. When I’m ready to buy a new car I will be here More
Quick in and out This was my first time for service here. I made an appointment for a Friday morning drop off. I like that someone was at the driveway entrance guidin This was my first time for service here. I made an appointment for a Friday morning drop off. I like that someone was at the driveway entrance guiding customers to the correct wait lines. There were express lanes, for oil changes and tire rotations I’m guessing, and a line for more extensive repairs. I got checked in within fifteen minutes and was provided a shuttle ride to work 5 miles away. I received a call to tell me the car was ready and a ride back to pick up the car. Great service, thanks! More
Excellent Customer Service Great service experience with very accommodating staff member, Trung Lu. It's these kind of service people that works at One Toyota that makes you wan Great service experience with very accommodating staff member, Trung Lu. It's these kind of service people that works at One Toyota that makes you want to come back every time you need service for your car. Would definitely recommend One Toyota of Oakland to friends and family. More
It’s excellent I find it excellent & easier the way it is handling the service of my car is fantastic & must continue to work like this to earn more customer. I find it excellent & easier the way it is handling the service of my car is fantastic & must continue to work like this to earn more customer. More
I had a good experience at Toyota, . Albert was very kind he answers all my questions, we even laugh. Very funny. Drake just loved him he answer all my questions, very good ,great per Albert was very kind he answers all my questions, we even laugh. Very funny. Drake just loved him he answer all my questions, very good ,great personality. We got along good very funny.. thank you Drake so much. More
Customer service Courtesy, professional, friendly, friendly. There is not a lot to elaborate for a oil change however Mr Denny Guys was most helpful. Prompt service an Courtesy, professional, friendly, friendly. There is not a lot to elaborate for a oil change however Mr Denny Guys was most helpful. Prompt service and call back follow up More
6 month service Service was great, the Service Tec came out explaining what they were going to do. We walked around my Highlander, checking it out. took me to the wa Service was great, the Service Tec came out explaining what they were going to do. We walked around my Highlander, checking it out. took me to the waiting area, told me where the restroom was, the shacks and coffee area. Told me there was other areas to wait if I wanted a quieter area. Ask if I wanted a call or text to let me know when my Highlander was ready. Told me it should be between 1 to 1 1/2. I was greeted with a good morning by 3 employees. More