
One Toyota of Oakland
Oakland, CA

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2,735 Reviews of One Toyota of Oakland
Efficient, Fast, and Complete Service As soon as I arrived for my appointment I was seen and my van serviced in less than two hours while I waited comfortably in the lounge. Tea, coffee, a As soon as I arrived for my appointment I was seen and my van serviced in less than two hours while I waited comfortably in the lounge. Tea, coffee, and snacks were available as I waited. Overall, it was a pleasant experience. More
Bumbling incompetence ruined my day... Again I had a lovely, scathing, 750 word review typed out a few moments ago that clearly described my exact grievances in a profanity-laced tirade, but the I had a lovely, scathing, 750 word review typed out a few moments ago that clearly described my exact grievances in a profanity-laced tirade, but the page reset and this text box was cleared. However, I'm still so pissed at your service department I'm going to keep at it and go ahead with this much condensed version: Please, One Toyota, get your xxxx together with servicing foreign cars. I know I'm the xxxxing black sheep or something with my Mercedes, but if it's too hard to do the xxxx right, why for God's sake would you offer to sell me the service contract in the first place? After this many xxxx ups, I'm about ready to just do it all myself. Christ. I'll keep this short and sweet. Your guys really xxxxed me this time. I could handle dropping the $40 on the 3 quarts of oil your guys "neglected" to put back in my engine a few appointments ago, and I can handle the 12lbs of air pressure over the specs your guys put in my tires and then had the audacity to xxxxing lie about. "they're at 28 on the front and 32 in the back" he said. Oh, why are all four at 40 then? Yeah, that's not a huge pain the xxx... What really drives me off the xxxxing wall is why someone set my light settings from "auto" to "only the driver side parking lights on all the time" and then never set it back. What the xxxx does that have to do with a normal service? Why the xxxx did they touch the lights at all. Why the xxxx didn't they say anything. Now, I'm the xxxxing idiot because I didn't notice until my roommate let me know the xxxxing driver side parking lights were on, and my xxxxing battery is now too low to start the car. Now I have to wrangle up a xxxxxxx battery charger and get it to my house without my xxxxing vehicle, out of pocket, because I can't just jumpstart the xxxxing thing without risking damage to the xxxxing electronics. I'm not trying to get any handouts from you or even a xxxxing penny of reimbursement, but this xxxx up is on you and I'll remember it. Get your xxxx together. -David S. More
Great Was a incredible experience and the Michael was very helpful and very nice he help me in all my questions also he explime everything about the car an Was a incredible experience and the Michael was very helpful and very nice he help me in all my questions also he explime everything about the car and the process More
Great This was a really smooth day process, the dealer was really helpful and informative about what we were interested in. I’m glad that someone spoke Chin This was a really smooth day process, the dealer was really helpful and informative about what we were interested in. I’m glad that someone spoke Chinese because I’m not good at speaking English and it helped me a lot during the process of buying my new car. More
Too thankful service I feel good about the kindness of the service man before the service started. I like the service progress and result notification through the SNS tex I feel good about the kindness of the service man before the service started. I like the service progress and result notification through the SNS text, and it is good that the One Toyota service gets better More
Good Service! Been here twice already and they do good service! I would highly recommend this dealership... Jonathan really help us a lot we really appreciate it. Been here twice already and they do good service! I would highly recommend this dealership... Jonathan really help us a lot we really appreciate it. More
Switch my car for another I like one Toyota of Oakland because they always help you get what you want for the lowest price and they make every visit a visit that makes people w I like one Toyota of Oakland because they always help you get what you want for the lowest price and they make every visit a visit that makes people wanna come back I have a speacial person I like to go see all the time i have questions because he answer my questions More
Toyota Service 9/1/18 Prompt friendly service by Brandon. Clean roomy areas are provided while you wait for your vehicle to be serviced. Free wifi. Kept me updated on servi Prompt friendly service by Brandon. Clean roomy areas are provided while you wait for your vehicle to be serviced. Free wifi. Kept me updated on service status. More
Child-friendly efficient help Chico helped us find the car we were looking for quickly and made the buying experience entertaining for our 3 kids, age 5-12. Not just anyone can ke Chico helped us find the car we were looking for quickly and made the buying experience entertaining for our 3 kids, age 5-12. Not just anyone can keep kids engaged and out of trouble while arranging a new car purchase, financing and a trade-in. Kudos! More
Good service The staff is friendly and the service is good. The only thing needs to be improved is the waiting time. Sometimes I need to wait more than two hours The staff is friendly and the service is good. The only thing needs to be improved is the waiting time. Sometimes I need to wait more than two hours if I didn’t make an early appointment More