One Toyota of Oakland - Service Center

Exceptional James Kim is an exceptional communicator. He kept us informed every step of our car repairs. No wondering what's going on like other repair shops. James Kim is an exceptional communicator. He kept us informed every step of our car repairs. No wondering what's going on like other repair shops. More

Professional in every sense of the word From the moment a concierge greats you on driving in, until your are assisted out, service is thoughtful, efficient, and highly professional. My servi From the moment a concierge greats you on driving in, until your are assisted out, service is thoughtful, efficient, and highly professional. My service professional listened to my concerns, took notes, and then gave me a very accurate estimate of how long the car would take to be serviced. The waiting room was comfortable and appointed with a large screen TV. Restroom room was clean. When My car was returned to me, I was provided with a print-out that specified future work and prices. That helped me budget for my next visit. This is a highly professional business and my experience was excellent. More

Excellent service . Careing staff This was old fashion service. Where the service manager really looked after me. Patiently answered all my questions . Made me feel that he cared. I This was old fashion service. Where the service manager really looked after me. Patiently answered all my questions . Made me feel that he cared. I was having my car serviced and everything was thoroughly explained to me. I was treated with respect and care -rare in these days. More