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Ontario Hyundai

Ontario, CA

4.7
1,131 Reviews

1307 Kettering Dr A

Ontario, CA

91761

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Showing 1,131 reviews

July 09, 2015

Very good. This was a great experience. This vehicle was replacing another vehicle that was totalled. I was able to purchase my vehicle off the lot and I have th More

by MCCUTCHEONSTEPHANIE33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Harris
Jul 13, 2015 -

Ontario Hyundai responded

Congratulations, on the purchase of your new vehicle. We are honored that you chose to do business with us and we appreciate you taking the time to write a review about your experience. Sincerely, Tanya D. Johnson Administrative Coordinator 909-457-3453 tanya@romeromotors.com

July 09, 2015

Brian W. As salesman The salesman bent over backwards for me. He knew that I could not come in until Monday, though we talked on Friday and I had not put a down payment ye More

by LARRYFISHCAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Webb, Rocky Edwards, Tracy Benjamin
Jul 13, 2015 -

Ontario Hyundai responded

Congrats, on getting the car you wanted! Every day we strive to exceed the expectations of our customers. I am pleased to know that Brian took good care of you! Please feel free to contact Brian, or any of our team members with any questions or concerns. Thanks for choosing Romero Hyundai Mazda! Sincerely, Tanya D. Johnson Administrative Coordinator Romero Hyundai Mazda 909-457-3453

July 02, 2015

Great staff! Not pushy! Friendly, they try to work with you and they are nice about it! The test drive was long enough to evaluate the car myself. They answered all my questi More

by HEATHERTC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Webb, Donnie Harris
Jul 13, 2015 -

Ontario Hyundai responded

We sure appreciate your feedback and thank you for taking the time to submit a review. We pride ourselves on customer service and customer satisfaction and your feedback let's us know we are on the right track! Never hesitate to contact us with any questions or concerns. Sincerely, Tanya D. Johnson Administrative Coordinator Romero Hyundai Mazda 909-457-3453 tanya@romeromotors.com

July 02, 2015

In the rearview mirror. Brian W. made buying a car a no hassle pleasurable experience. He seemed enthusiastic about the product he sells which made us feel we chose the right More

by FJRIZCA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Webb
Jul 13, 2015 -

Ontario Hyundai responded

Hi there, So glad to hear that Brian took care of you! Thank you so much for taking the time to share your experience. We hope that you are enjoying your car and if you have any questions or concerns, please feel free to contact Brian or any of our team members. Sincerely, Tanya D. Johnson Administrative Coordinator 909-457-3453 tanya@romeromotors.com

July 01, 2015

BEST CAR BUYING EVER I wish buying a new car had always been this positive . I was DREADING THIS .Thank you Brian Poff and Romero Motors Corp dealership. Dinah Osborne More

by O_DINAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Poff
Jul 13, 2015 -

Ontario Hyundai responded

Dinah, Thank YOU for trusting us, thank YOU for taking the time to submit a review, and thank YOU for your business! We value you and appreciate you! Sincerely, Tanya D. Johnson Administrative Coordinator Romero Hyundai Mazda 909-457-3453 tanya@romeromotors.com

July 01, 2015

Patience There is a decent amount of accommodations for the customer even though the dealership under going construction currently. However, completion of all More

by JOYMOSTAFA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SALEM
Jul 13, 2015 -

Ontario Hyundai responded

Thank you very much for taking the time to share your experience. We appreciate your feedback and it helps us to improve our processes. Thank you for your understanding where construction is concerned and please accept my apology for the prolonged paperwork process. Each situation is different, but it is never our intention to keep anyone here longer than necessary. Please feel free to contact me with any questions or concerns. We value your business! Sincerely, Tanya D. Johnson Administrative Coordinator Romero Hyundai Mazda 909-457-3453 tanya@romeromotors.com

June 17, 2015

Hyundai Sonata By the time I had got to Romero Hyundai for leasing my new Sonata, I had already been to a few other dealerships. None of the other dealerships even More

by JEETS_SANDHU13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FARAH
Jul 13, 2015 -

Ontario Hyundai responded

Yes! This is what we love to hear---and it is what we strive for! I am so glad to know that you were treated well during your visit to our dealership! We value our customers and want you to always feel appreciated. We look forward to serving you in the future! Thanks for choosing Romero Hyundai! Sincerely, Tanya D. Johnson Administrative Coordinator Romero Hyundai Mazda 909-457-3453

June 17, 2015

Five star service and professionalism Dealt with the sales manager and his team, and they were courteous, professional, and prompt. We did not waste time haggling or passed around to numer More

by JOSHUAVOLEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RIOS, Marina Rios
Jul 13, 2015 -

Ontario Hyundai responded

You're welcome! In fact, you're very welcome! Thank YOU for taking the time to submit a review and for choosing to do business with us!! Please feel free to contact us with any questions or concerns. Sincerely, Tanya D. Johnson Administrative Coordinator Romero Hyundai Mazda 909-457-3453 tanya@romeromotors.com

June 15, 2015

2015 Genesis Coupe Had a great experience here at Romero Hyundai! The staff was very knowledgeable and helpful throughout my entire sale! They were very patient with me More

by KIROLLESG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David F.
Jul 10, 2015 -

Ontario Hyundai responded

Congratulations, on the purchase of your vehicle. We truly appreciate the time you took to post a review about your experience at our dealership. We hope that you are enjoying your Hyundai Genesis and feel free to contact us with any questions or concerns. We value your business; thanks for choosing Romero Hyundai! Sincerely, Tanya D. Johnson Administrative Coordinator Romero Hyundai Mazda 909-457-3453 tanya@romeromotors.com

June 10, 2015

Genesis Went in to look at the Sonata and decided on the Genesis. It was Memorial Weekend and they ere very busy, but the staff treated us with such curtesy a More

by PLSAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry M.
Jul 03, 2015 -

Ontario Hyundai responded

Thank you very much for taking the time to share your experience. The feedback you provided is invaluable! We hope that you are enjoying your car and we encourage you to contact us with any questions or concerns. Thanks for doing business with Romero Hyundai! Take care. Sincerely, Tanya D. Johnson Administrative Coordinator 909-457-3453 tanya@romeromotors.com

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