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Ontario Hyundai

Ontario, CA

4.6
1,114 Reviews

1307 Kettering Dr A

Ontario, CA

91761

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Showing 1,114 reviews

October 03, 2024

Satisfied customer. Wonderful experience and service. There is room for improvement, however, one will be coming back due to the high customer satisfaction experience. More

by telles.anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
October 01, 2024

I went down during Labor Day Weekend and leased an awesome 2024 Hyundai Sonata. My dad and I had been searching for a vehicle all week, we were actually at another Hyundai location but found an ad on More

by Cgcortez91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Almiron
Oct 02, 2024 -

Ontario Hyundai responded

Thanks for the fantastic review! We're thrilled to hear you had such a positive experience with John and Anthony. It’s great to know you’re loving your new Sonata. We appreciate your support and look forward to serving you again in the future! Regards, Sam Labib General Manager sam@ontariohyundai.com

October 01, 2024

Helped me get my hood repainted as still under warranty and I was only responsible for 5% so totally worth it. More

by Boogymnswfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Marquez Jr
Oct 02, 2024 -

Ontario Hyundai responded

Thanks for sharing your experience! We're thrilled to hear that you had a smooth process with your hood repaint. It’s great to know our warranty made a difference for you. If you need anything else, feel free to reach out! Regards, Sam Labib General Manager sam@ontariohyundai.com

September 01, 2024

Always experience an excellent professional service and friendly staff, from received my call to completion of job. Courtesy service of drop and pick is appreciated. More

by mnq157@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IBRAHIM AHMED
Sep 03, 2024 -

Ontario Hyundai responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our team and appreciated the courtesy service. Your feedback motivates us to keep delivering top-notch service. Looking forward to serving you again soon! Regards, Sam Labib General Manager sam@ontariohyundai.com

August 31, 2024

Jake Stevens helped me right away and got my car serviced without an appointment. Thank you More

by Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Stevens
Sep 03, 2024 -

Ontario Hyundai responded

Thanks for sharing your experience, Rudy! We're thrilled to hear that Jake provided such prompt service. Our team always strives to assist our customers as quickly as possible. We appreciate your feedback and look forward to serving you again! Regards, Sam Labib General Manager sam@ontariohyundai.com

August 16, 2024

Nice personnel. Kind, friendly and good communication . Martin took good care of us. We think his name was Martin. Sorry if we got it wrong More

by pjmauriello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Gilliand , Jorge Lopez, Daniel Feldman, Chelsea Jose
Aug 19, 2024 -

Ontario Hyundai responded

Thank you for your positive feedback! We're thrilled to hear that our team provided you with excellent service. We'll make sure to pass along your kind words. If there's anything else we can assist you with, feel free to let us know. Regards, Sam Labib General Manager sam@ontariohyundai.com

August 11, 2024

Friend & efficient customer service. Nick was great in helping us decide on car model to purchase. He showed concern to guest needs and helped achieve guest requirements. More

by wally.mateo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Alkhouri, Nick Alkhouri
Aug 12, 2024 -

Ontario Hyundai responded

Hi Wally, we're thrilled to hear about your positive experience with Nick! Providing top-notch customer service is our priority, and we're glad he was able to assist you in finding the perfect car. Thank you for choosing us, and we hope to see you again soon! Regards, Sam Labib General Manager sam@ontariohyundai.com

August 10, 2024

Working on warranty items with no or minimal cost to me so grateful for their attentiveness. More

by Boogymnswfe
Recommend Dealer
Yes
Employees Worked With
Joseph, Spencer Gilliand , Daniel Feldman
Aug 12, 2024 -

Ontario Hyundai responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our team and that we could assist you with your warranty items. We appreciate your feedback and look forward to serving you again in the future. Regards, Sam Labib General Manager sam@ontariohyundai.com

July 31, 2024

DID NOT WASH MY CAR LIKE THE COUPON SAID. THE OIL CHANGE WINDOW STICKER DID NOT ADVISED OF NEXT OIL CHANGE MILEAGE. DEALERSHIP DIRTY, NO FREE SNACKS OR DRINKS LIKE SAID IN THEIR WEBSITE. NOT More

by gbarba051807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Spencer Gilliand , Jorge Lopez, Daniel Feldman
Aug 02, 2024 -

Ontario Hyundai responded

I'm a bit confused by your review, as we do not have any coupons offering a car wash like you stated. Also, we do offer snacks at our coffee bar and our oil change stickers reflect the date and mileage at the time the service is performed, not when the next visit is. Please contact me at your convenience, as I'd like to help clear up some of these misconceptions. Regards, Sam Labib General Manager sam@ontariohyundai.com

July 25, 2024

Oil was being burned out of my engine so they contacted Hyundai to resolve & took care of it for free. Very appreciative. More

by Boogymnswfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph, Spencer Gilliand , Jorge Lopez, Daniel Feldman, Chelsea Jose
Jul 26, 2024 -

Ontario Hyundai responded

Thank you for sharing your positive experience with us! We are glad that we were able to assist you with the issue and get it resolved at no cost to you. Customer satisfaction is our top priority, and we appreciate your feedback. Regards, Sam Labib General Manager sam@ontariohyundai.com

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