The staff at Ontario Hyundai lie to their potential customers and try to pull a bait and switch, they agree to one price over the phone then try to charge 40% more when you arrive at the dealership. ($12,400 for life of subscription + $5000 market adjustment)
I reached out to Ontario Hyundai through CarGurus.com on a 2017 Ioniq EV. I received a call from Nicholas and I explained to him that I would like to take advantage of Hyundai's Unlimited+ subscription that was $2500 down and $275 per month. Nicholas stated this car was available for this deal so I setup a time to get the car.
When I arrived at the dealer we had a test drive and while on the drive Nicholas casually mentioned a "market adjustment" and that I had to speak to someone inside.
After waiting 5 minutes a guy named Ken (I think) came up and asked me if I wanted to put $2500, $5000, or $7500 down on the car. This confused me as that was not the advertised or agreed offer and I re-clarified that I wanted the advertised and agreed $2500 down and $275 per month that is all over Hyundai's corporates website and Ontario Hyundai’s website. He then tried to explain how they have the lowest mark up and that mark ups could be $5,000-$7,500. I then asked "so you want to change me $5000 extra for this car", he said yes so I walked out.
He then called me back trying to claim he was being upfront (upfront is posting the actual price online, honoring the nationally advertised price , and not agreeing to a lower price over the phone). He then tried to negotiate with me, I explained that I was lied to by his dealership so I would only take the agreed upon price of $2500 down and $275 a month. He said he didn't think his dealership would do that but that it was above his pay grade. I then asked him to put his GM on the phone and he refused. He then said he would talk to his GM and call me back.
He called me back and again stated he would not honor the agreed upon price. I am guessing he didn't actually talk to anyone since this dealership has proven they will lie and deceive to try and make a sale.
Do yourself a favor and find another dealership.