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Ontario Hyundai
Ontario, CA
1,131 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,131 reviews
February 09, 2015
One of the Best dealerships by far. This dealership has Great service, a clean well organize building, great service, Reasonable prices, great salesmen, and has alot of cars to choose fr This dealership has Great service, a clean well organize building, great service, Reasonable prices, great salesmen, and has alot of cars to choose from in their inventory and is also highly recommend and very friendly. More
by R4LFlapJack07
Employees Worked With
Donnie Harris, Nick A., Rocky Edwards
February 07, 2015
Superior customer service Felt so comfortable and not interrogated Joshua had the best attitude and got me a better car than what I came for and Donnie made it happen for me he Felt so comfortable and not interrogated Joshua had the best attitude and got me a better car than what I came for and Donnie made it happen for me he got me such a great deal awesome experience at a dealership ever! More
by Primdove
Employees Worked With
Joshua, Donnie Harris
October 15, 2014
great service Donnie, Marina and Rocky were very professional answered all our questions. Knows their work and are very detailed in explaining all the forms. Very f Donnie, Marina and Rocky were very professional answered all our questions. Knows their work and are very detailed in explaining all the forms. Very friendly attitude and helpful with what we were looking for in a vehicle. I would recommend anyone to ask for Marina Rios in Sales. More
by prissynic
Employees Worked With
marina rios, Donnie Harris, Rocky Edwards
July 29, 2014
Maintenance check up I'm very disappointed in the service department after my last scheduled maintenance check up needed to keep up my warranty. Let me say that up until t I'm very disappointed in the service department after my last scheduled maintenance check up needed to keep up my warranty. Let me say that up until this time they have been very courteous, helpful and timely getting me in and out. However, after waiting for the checkup to be done, they came out and showed me a list of things that needed to be done. Tires being one, I understood and expected this. But, a list of other items that were no where needing to be done. Specifically, brakes he told me I had only 5% left!!! On a 2011, Mazda 3 with 36,000 miles on it. REALLY??? Now, being that I have 3 brothers (1 is actually a mechanic) and a father that have taught me quite a bit about cars, I didn't think that was possible and declined having the repair done. With my work hours I didn't have the opportunity to have them checked for over a month, and when I did, I was told I had more than 50% left!!!! Shame on you Mazda service department. I understand you are on commission for upselling but really trying to get someone to pay that much for a brake service that is NO WHERE near needing to be done. Why?? Because I'm a girl??? I would think you would want to keep you customers coming back to you. I will not have any services done here other than my maintenance check ups. More
by countrygirl39
Employees Worked With
Do not have his name
June 23, 2014
Great customer service I was surprised at the level of customer service at this dealership. Brian Poff was very honest with me during the negotiations and made the experienc I was surprised at the level of customer service at this dealership. Brian Poff was very honest with me during the negotiations and made the experience very pleasant. He was able to help me have a great experience when I was not expecting it. I've had a horrible experience before a few years ago at a dealership and came in a little defensive this time. It turns out I didn't have to. Thank you Brian. More
by smauriss
Employees Worked With
Brian Poff
June 11, 2014
Great all around service from management to mechanics! I really do like the vehicles, Hyundai's are really awesome, stylish and dependable but I have to say the number one reason I keep going back to Hyund I really do like the vehicles, Hyundai's are really awesome, stylish and dependable but I have to say the number one reason I keep going back to Hyundai is because of the staff. It feels so good to go somewhere and don't have to have your guards up because you think they are trying to get over on you. At Romero Hyundai Ontario I actually look to the team for their input because I know they have the best interest of me and my family in mind. Thank you Sam, Marina, Fernando and Spencer! More
by qteesurvivor
Employees Worked With
Sam, Marina, Fernando and Spencer
April 14, 2014
Best car dealership i have went to Car salesmen was very nice, polite, treated us with respect didn't rush or push anything on us we were not intested in, very happy the romero dealerds Car salesmen was very nice, polite, treated us with respect didn't rush or push anything on us we were not intested in, very happy the romero dealerdship , moustapha did everything he could to help so I could drive off with my new 2014 sonata ... More
by mgr.maribel
Employees Worked With
MOUSTAPHA DIALLO
February 19, 2014
This dealership is very shady. They will add things to your overall price and make it seem low by lowering your monthly payment a little bit. They added lo jack and door ding protection for $2000. They to your overall price and make it seem low by lowering your monthly payment a little bit. They added lo jack and door ding protection for $2000. They told me they would take it off, but it stayed on after I repeatedly told them I didn't need it. The finance manager didn't know anything that he was selling and just tried to get me to sign without explaining everything. In the end, there was a maintenance package for $1600 added on to my final price. In the end, I felt very horrible about my experience and really would not recommend this dealership to anybody. A car is a big purchase to make and you should always feel good about it after. More
by EricS123
Employees Worked With
Herbert, Donnie Harris
September 24, 2013
THEY GAVE US A GREAT DEAL ON A ELANTRA. THE SALESMAN NICK WAS GREAT IN HELPING US PICK THE RIGHT CAR FOR US. JOSE VEGA GAVE US A GOOD PRICE AND WAS VERY HELPFUL THANK YOU SO MUCH VIRGINIA SALAS WAS GREAT IN HELPING US PICK THE RIGHT CAR FOR US. JOSE VEGA GAVE US A GOOD PRICE AND WAS VERY HELPFUL THANK YOU SO MUCH VIRGINIA SALAS More
by honeybunny
Employees Worked With
JOSE VEGA NICK ALKHOURI
