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Ontario Hyundai

Ontario, CA

4.7
1,098 Reviews

1307 Kettering Dr A

Ontario, CA

91761

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Showing 1,098 reviews

January 26, 2012

I've been searching around for a new car ever since my ride broke down a couple months ago. Joey Amaya made me feel comfortable and at ease in my car hunt. He did not pressure me like other car salesman h More

by sk8freak626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Amaya
January 25, 2012

My wife and I would like to thank you for all of the kindness, courtesy and professionalism you showed us on our visit at the end of last year. We really didn't know what to expect at the dealership, an More

by Sonata90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Schmall
January 25, 2012

I Had A Great Experience At This Dealership Thanks To Joey Amaya! My Wife & I Are Looking To Get A New Car But Not Quite Sure On What We Really Want. So We Looked Around And Joey Helped Us Figure Out Wha More

by mrdmusic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Amaya
January 24, 2012

Visited Romero this past weekend looking for a CX-9 and purchased one. We were approached by Erick when we stepped out of our car. He was very friendly and patient as we took multiple test drives. He to More

by Bjl1218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Vargas and Fransisco Ferro
January 23, 2012

I went to this dealership to purchase a new sonata. Although I did not make a purchase, my dealing with dealer Marina was wonderful.she was respectful, knowledgeable and provided an enjoyable no pressu More

by inthelaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina
Apr 04, 2012 -

Ontario Hyundai responded

I am so pleased Marina gave you such great respect and service. Hopefully next time you will be able to drive home in a new car! Jamie Lopez Customer Relations Manager jamie@romeromotors.com Direct: 909-457-2779

January 21, 2012

Joey approached us as soon as we parked, which immediately, was a turnoff. However, my feelings changed when I realized he wasn't pushy, and he was very knowledgeable in the cars I was inerested More

by pba7355
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Amaya
January 21, 2012

I went in for a cx-9 and was helped by Joey. He was very friendly and professional. He was very knowledgable of the features and benefits of the car. He was easy to work with. No pressure and honest. I reco More

by doggieluvr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joey amaya
January 19, 2012

I went in a few weeks ago to look at a new Hyundai...I got really great service from Ivan Martinez who was no BS, no pushiness, no pressure, and no hassle. He was relaxed, straight forward, and just gave More

by nemisisjay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Martinez
Apr 04, 2012 -

Ontario Hyundai responded

It is fantastic to hear that Ivan broke your stereotype of a “car salesman!” At Romero Hyundai Mazda we strive to give every customer a truly exceptional experience; as your family and friends you refer will see! Jamie Lopez Customer Relations Manager Romero Motors Hyundai Mazda jamie@romeromotors.com Direct: 909-457-2779

January 13, 2012

My husband and I have purchased several vehicles from Tracy Benjamin with Romero Hyundai. She has always been attentive to what I can afford and to what my other needs may be. This is what I appreciate t More

by webrover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Benjamin
December 17, 2011

The only this i can say about this dealership is that they are very dishonest. I had pricing information from their dealership, their employees and the sales manager would not honor it. I went to Glend More

by caren1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian
Mar 07, 2012 -

Ontario Hyundai responded

It is our priority to exceed all customer expectations each and every time. I apologize for not ensuring a truly exceptional experience and want you to know your situation has been reviewed so we can avoid this happening in the future. Please contact me personally and give us the opportunity to change your view of Romero Motors.

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