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Ontario Hyundai
Ontario, CA
1,131 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,131 reviews
June 19, 2012
Brian was very helpful in helping me decide what I really want in a new car, and the Sonata would be perfect for me. Brian let me test drive it and explained all the perks and how they work. I need to trad want in a new car, and the Sonata would be perfect for me. Brian let me test drive it and explained all the perks and how they work. I need to trade in my '07 Azera, and he explained how that would work. He was great! More
by Rebecca Rink
Employees Worked With
Brian Poff
May 08, 2012
Kudos to Mr. Phil Schmall, perfection in excellence. Kudos to Mr. Phil Schmall, perfection in excellence. Romero Hyundai should award this guy the pulitzer prize for professional salesmanship, what a Kudos to Mr. Phil Schmall, perfection in excellence. Romero Hyundai should award this guy the pulitzer prize for professional salesmanship, what a great guy! If I were in the market for a new brother, Phil would be my first choice. The process was conveniently structured, organized, and seamless. No squabbles, easy to understand, and no pressure. Three days since our purchase with absolutely no buyers remorse. We met a number of Romero employees always smiling and so friendly, all working together as one team. Our finance man, Donnie Harris, is such a sweetheart my wife wanted a date! But that ain't happening. The wife and I are very finicky and perfection oriented. We were treated like royalty the moment we stepped on the lot. Mr. Schmall answered all our questions, even some we never thought of. Explained the car in great detail, very knowledgeable, and extremely helpful. Phil projected the character of truth and honesty time and time again, and he was! Poor guy spent hours with us. Phil exceeded all expectations when he located our car in Glendale and personally picked it up! The man is aiming for repeat business and not the wham-bam-see you mam scam. The wife and I are definitely sold on Romero Hyundai and our personal salesman for life, Phil Schmall. One suggestion Romero: get some real cream to compliment that Starbucks coffee machine. Gary and Becki Shrum of Corona, Ca. More
by stinkbutt
Employees Worked With
Phil Schmall and Donnie Harris
April 29, 2012
The dealership was hassle free. Phil was patient, not pushy, and personable. He was very knowledgeable and took his time answering all my questions. Great experience overall. pushy, and personable. He was very knowledgeable and took his time answering all my questions. Great experience overall. More
by browneyes19
Employees Worked With
Phil Schmall
April 20, 2012
Very honest and friendly people. No hassle, no pressure. They make you comfortable. This is my second purchase in 6 months and the customer service is fantastic. They make you comfortable. This is my second purchase in 6 months and the customer service is fantastic. More
by Gant5
Employees Worked With
Deborah Hardy, Donny,Jay
April 11, 2012
I never write reviews but Joey was really helpful and made me feel confident about my decision. I didn't feel like I was being pushed into buying a car and was able to weigh the pros and cons with his he made me feel confident about my decision. I didn't feel like I was being pushed into buying a car and was able to weigh the pros and cons with his help. He is very knowledgeable. I would recommend him to anyone looking to purchase a car. More
by leadjs
Employees Worked With
Joey Amaya
April 03, 2012
The salesperson was very friendly and knowledgeable. He spent a large amount of time explaining details of our new purchase and how to operate all of the features. If I had the money I would buy more cars spent a large amount of time explaining details of our new purchase and how to operate all of the features. If I had the money I would buy more cars from this dealership. The sales team worked great together. My new veloster its amazing!!! More
by Skipper3qp
Employees Worked With
Mike andersakis
March 30, 2012
This is a great dealer,great price and selection , especially my sales rep........ Debrah Hardy..... she was a true pro , she went out of her way to make this purchace a real joy, unlike other Dealers especially my sales rep........ Debrah Hardy..... she was a true pro , she went out of her way to make this purchace a real joy, unlike other Dealers that dont give me space, she did when i asked for it, to think about the purchase, that made me feel real stress free, Relaxed and that's a big plus in my book!!!!! Hopefully Deborah stays a long time at "Romero Hyundai & Mazda" she's a great asset to Romero Motors Corporation. I will most definitely recomend and will come back to this Dealer for my future needs and fallow Debrah Hardy where ever she goes. More
by gilbert2711gilbert
Employees Worked With
Deborah Hardy
March 10, 2012
Deborah Hardy, our sales person, was extremely friendly and personable. We felt like we had known her much longer, like a friend. Thats the way a sales person should make you feel. We felt she was very hon and personable. We felt like we had known her much longer, like a friend. Thats the way a sales person should make you feel. We felt she was very honest with us, which is unique at a dealership. Jay Yerman was very friendly and knowledgable. Peter Marin in the finance dept. was the same. Friendly and knowledgable. We really appreciated the extended warranty on the vehicle he included. We know a car dealer is there to make money, but when you walk away with a deal that you feel is fair and the people at the dealer worked hard to get you that deal, you feel good about it. I can't say enough about the great experience we had. We have had our Mazda van in the service dept a couple of times in the past, and have had good experiences. That is the main reason we decided to try Romero first when looking at purchasing a car. We were also very happy that they matched the online price for the car we purchased, and stuck to that price. More
by theborch1
Employees Worked With
Deborah Hardy, Jay Yerman, Peter Marin
March 05, 2012
Continued search today for new vehicle. We came to Romero Motors because we had seen favorable reviews on this website. At Romero Motors we were greeted by Brian Poff who was great. Test drove 2 Mazd Romero Motors because we had seen favorable reviews on this website. At Romero Motors we were greeted by Brian Poff who was great. Test drove 2 Mazdas and 1 Hyundai which were crossovers. Brain answered all our guestions and seemed very knowledgeable about his vehicles. He did not put a lot of pressure on us to make a purchase decision right then and there. My wife commented how wonderful the experience was. We will be going back next week to test drive one more vehicle which was not on the lot today. We will revisit this review once we have made a purchase decison and see what kind of deal we can make on a new vehicle. More
by LeonGagnon
Employees Worked With
1
March 05, 2012
Overall we experienced a wonder evening in purchaseing a car. Nick was absolutely fantastic, Fransisco was extremely helpful and Danny made signing all those paper just totally fun thank you very much. car. Nick was absolutely fantastic, Fransisco was extremely helpful and Danny made signing all those paper just totally fun thank you very much. More
by Laszlo53
Employees Worked With
Nick and Fransisco and Danny
