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Ontario Hyundai
Ontario, CA
1,131 Reviews
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Showing 1,131 reviews
February 24, 2012
Went in to buy a CX7 that was advertised on the internet. After I drove it I said great I will take it at the advertised price and all was agreed. I took my car to CARMAX and sold it within the hour and my s After I drove it I said great I will take it at the advertised price and all was agreed. I took my car to CARMAX and sold it within the hour and my salesman Nick came over and picked me up so we could finish the deal. As we were doing the paper work Nicks' manager Brian M. got involved and said I needed to pay an extra $1,400.00 for door protectors and security etching.I would have walked out on him for not honoring original deal, but I had just sold my car at CARMAX. After letting him know how I felt about sneeking in added charges we settled on extra $350.00 Brian is the kind of guy who gives car salesmen a bad reputation.Left upset and it still burns me. Can't imagine him pulling this on someones daughter or mother !!! More
by jimsve
Employees Worked With
Nick, Brian M.
February 16, 2012
Phil was a great sales person that I highly recommend. He was patient, not pushy at all and very straight forward. He had a lot of knowledge and answered all my questions. was patient, not pushy at all and very straight forward. He had a lot of knowledge and answered all my questions. More
by SoHappyWithMyCar
Employees Worked With
Phil Schmall
February 14, 2012
I cannot rate this dealership high enough! Phil is a great salesperson who is patient, understanding, personable and not pushy. Phil knew everything about the Genesis I purchased and took his time to go great salesperson who is patient, understanding, personable and not pushy. Phil knew everything about the Genesis I purchased and took his time to go through all aspects of the car and how everything worked. I had a very favorable experience there and would recommend Phil to anyone who wanted to purchase a car there. More
by wforsyth
Employees Worked With
Philip Schmall
February 13, 2012
I emailed Marco Bello, and he got right back to me and encourage me to come in for a test drive. I had really bad credit and went online to get financing because I didn't want to get embarrasses when they encourage me to come in for a test drive. I had really bad credit and went online to get financing because I didn't want to get embarrasses when they ran my credit report. So I told Marco I had my own financing, but after test driving the 2011 Sonata, I really wanted that car, and agreed to let him run my credit. (((((( people when I say I had bad credit I mean it ))))))))I have one foreclosure 4 years ago, one auto repo 2 years ago, and NO GOOD CURRENT credit on my report. Marco, and the Manager never made me feel bad about my credit, and worked with me to find a way to make the deal work. Yes I had to pay more than I wanted per month, however I got the car I really wanted at a good price. And my fico score will go up, and I can refinance the loan in a year. I'm a happy camper, however to see Marco, he's a cool guy and will help you out…..thanks Marco I love my car! More
by bmyvalentine0214
Employees Worked With
Marcos Bello
February 03, 2012
I am active duty military at Edwards AFB. I traveled 1 and 1/2 hours to Romero Motors to purchase my new Mazda 5. I am from the Palmdale area, and the local dealership in Palmdale and I could not come ev and 1/2 hours to Romero Motors to purchase my new Mazda 5. I am from the Palmdale area, and the local dealership in Palmdale and I could not come even close to good terms on making a deal. I phoned a handful of dealers and there was one in LA that seemed to be willing to make a deal that I had in mind. However I really didn't want to drive to Los Angeles. I phoned Romero motors and talked to David Salem. David guaranteed me over the phone that we could make a deal and I would not be disappointed. I made the drive to Ontario, and I couldn't have been more pleased. The entire staff was very friendly. Everyone I spoke to thanked me for my military service which I appreciated. When talking with David Salem, not only did I receive the price I wanted for the Mazda 5, I was able to get the correct value for my trade in as well and they prevented me from driving to Los Angeles. The whole process was expedient and worthy. I only wish that Romero Motors was closer to my home so I could handle my servicing through them as well. More
by mnm0812
Employees Worked With
David Salem
February 03, 2012
Bobbi was great she really put my mind as ease. I had so may questions and concerns.I was also worried about my budget and not being able to get something that I really wanted, but Bobbi was really willing may questions and concerns.I was also worried about my budget and not being able to get something that I really wanted, but Bobbi was really willing to help me and work with me. I never trusted any body when ever I walked into a dealership. But I really got the feeling that Bobbi cared and she was giving me the best deal possible. She just seemed so nice and worry free. She had answers to all of my questions. More
by nhdang
Employees Worked With
Bobbi
February 02, 2012
Phil Schmall of Romero Motors Hyundai is the most professional sales person I ever worked with. Phil is courteous, polite, helpful, patient and he goes the extra mile to get the deal accomplished. professional sales person I ever worked with. Phil is courteous, polite, helpful, patient and he goes the extra mile to get the deal accomplished. I was definitely impressed. I would definitely recommend Phil and Romero Hyundai to my friends :) I bought a 2012 Hyundai Sonata Limited Turbo with Navigation. More
by hc97
Employees Worked With
Phil Schmall
January 31, 2012
I bought my Mazda 5 in this dealership on January 28, 2012. I was met by Nick Alkhouri, who was very friendly and knew his product very well. I continued with Zee Spall. He was really fun guy to make a 2012. I was met by Nick Alkhouri, who was very friendly and knew his product very well. I continued with Zee Spall. He was really fun guy to make a deal with. I can say that both sales associates were pretty honest in answers. After working some numbers with Zee, Brian Meschon came out to help me to get what I wanted. He gave the price I wanted for the car, and most important, he was able to get me financed. The reason is I am the first time buyer with a very light credit score. I was expecting astronomic APR, but it was surprisingly low for my situation. By the way, I made my homework and knew about true market value for the car. I got it for $500 cheaper than I saw on some car websites. Donnie Harris from finance was super-fast with the paperwork. Overall I had an excellent buying experience with Romero Mazda. And I want to thank everybody who helped me to purchase my car, which I love by the way! More
by timursharafutdinov
Employees Worked With
Zee Spall, Nick Alkhouri, Brian Meschon, Donnie Harris
January 30, 2012
I had a 2005 Honda Civic with 342,000 miles on it. Time for a new car. I did my research and chose 2012 Hyundai. When I went to the dealership I was greeted by Joey Amaya. He had avery relaxed attitude, wh for a new car. I did my research and chose 2012 Hyundai. When I went to the dealership I was greeted by Joey Amaya. He had avery relaxed attitude, which was great because I cant stand the "Rick Slicks". He heard at my story on got straight to work on coming up with the best possiable solution for me. Joey and the 2 other gentlmen involved in the deal where great. Just Real People, working on a real deal. No Bull. I loved it. More
by joeyh
Employees Worked With
Joey Amaya
January 27, 2012
I stopped by after my sons baseball game last night to take a quick look and test drive a Mazda 3 Hatchback. Brian Poff just happened to be walking by as we were getting out of the car. He showed us the take a quick look and test drive a Mazda 3 Hatchback. Brian Poff just happened to be walking by as we were getting out of the car. He showed us the Mazda 3's and explained the difference in the models and options. We test drove one of the Grand Touring models with the Skyactiv powertrain. One thing I appreciated was that Brian let us drive the car long enough to get a feel for how it handled at slow speed, during acceleration and cruising speed. He answered all my questions and I left knowing that the Mazda 3 GT with Skyactiv was the car for me. I have been looking for a new car for almost a year and finally found one that included all the options I had been hoping for in my price range... (excellent gas mileage, navigation, heated seats, Bose (BOSE - more than I had hoped for) speakers!, heated seats, power drivers seat, dual air controls, Bluetooth, leather package and more.... More
by smartinez
Employees Worked With
Brian Poff
